Sitel Group

600 Brickell Avenue, Suite 3200, Miami, FL, 33131, US

1985

10001+

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Sitel Group offers omnichannel contact center solutions for better CX. They provide services such as CX delivery, work at home and hybrid delivery, rightshoring, multilingual support, back-office support, collections, trust & safety, customer care, sales & retention, and technical support. Their solutions include Conversational AI, interaction analytics, unified agent desktop, contact center as a servic
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Sitel Group In Short

Sitel Group, founded in 1985, is a Miami-based company with 51242 employees, specializing in Outsourcing and Offshoring Consulting, Professional and Technical Services, and Business Consulting and Services. Their expertise lies in Customer Experience, Business Process Outsourcing, Digital Cx, Training and Talent Management, Technology and Innovation, and Consulting & Analytics Solutions. Sitel Group focuses on B2B and Cx, offering a range of services including CX delivery, back-office support, and trust and safety.

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Company Description of Sitel Group

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX. Get to know us at www.foundever.com

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600 Brickell Avenue, Suite 3200, Miami, FL, 33131, US

+1 8*******

51242

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What does Sitel Group offer?

Sitel Group offers omnichannel contact center solutions for better CX. They provide services such as CX delivery, work at home and hybrid delivery, rightshoring, multilingual support, back-office support, collections, trust & safety, customer care, sales & retention, and technical support. Their solutions include Conversational AI, interaction analytics, unified agent desktop, contact center as a servic