Become advocate and start earning $ for referrals! >> Learn more l Register as Advocate Contact Sales

FlashInfo vs. Genesys Cloud CX

Pioneering Customer Experiences: FlashInfo’s CX Revolution. Witness how FlashInfo redefines the customer experience landscape, emerging as the leader in shaping unforgettable interactions, leaving Genesys Cloud CX behind.

Request Your Personalized Demo

By filling out this form you agree to our Privacy Policy and Terms of Service

More than 10,000 revenue teams rely on FlashInfo, enhanced by its seamless integrations:

FlashIntel
FlashIntel
FlashIntel
FlashIntel
FlashIntel
FlashIntel

Feature/Capability

FlashInfo

Genesys Cloud CX

Platform Type

Revenue Acceleration Platform

Cloud-based Contact Center Platform

Unified Communications

Provides Email, Call, SMS, Parallel Dialer

Integrates voice, video, chat, and email

Productivity

Discover tab facilitates quick prospect discovery.
Engagement aspects like sequences for email, phone, SMS, and templates to improve outreach.

Knowledge sharing to help agents resolve customer issues efficiently.

Integrations

Integrates with Hubspot, Salesforce, Outreach, Salesloft, CSV and API for exporting contacts.

Integrates with a range of business tools like CRM systems, marketing automation software, and business intelligence software.

Search & Filter

Extensive search options under Discover Tab for both people and companies, allowing for detailed targeting based on several criteria.

List Management & Engagement

- People list, Company List, Local Store List, ICP List, CSV upload for enrichment

Purpose/Use Case

To help revenue teams find relevant prospects quickly and engage with them.

To deliver superior customer experience across various channels.

Unique Features

- Social Intent to understand buyer intent
- Job Intent and Topic Intent
- GTM plays for sales and revenue teams

Designed to be easy to use for cloud calling purposes. businesses of all sizes.

Access the most accurate prospect data

1B+

People Profiles

600M

Email Addresses

250M

Direct Dials

100M

Company Profiles

An award-winning enterprise revenue acceleration platform

Top-rated product for sales & marketers

5/5
Avg 98%

Top-rated sales intelligence platform

5/5
Avg 97%

Top-rated revenue acceleration platform

5/5
Avg 99%

Customer stories

Rely on the reviews published by our customers.

Why our customers love us

Frequently Asked Questions

Here are some of the most common frequently asked questions.

What are the main focuses of FlashInfo and Genesys Cloud CX?
FlashInfo operates as a Go to Market (GTM) platform, offering tools for diverse sectors to optimize market strategies. Genesys Cloud CX is a customer experience and contact center platform designed to enhance customer engagement.
How do FlashInfo and Genesys Cloud CX differ in their offerings?
While FlashInfo focuses on GTM strategies, Genesys Cloud CX specializes in providing tools for omnichannel customer engagement, including contact center management, analytics, and communication solutions.
Can FlashInfo and Genesys Cloud CX be integrated with other systems?
FlashInfo emphasizes tech stack consolidation, potentially integrating various tools. Genesys Cloud CX is known for its integration capabilities with CRM systems, enhancing customer engagement processes.
Which platform is better suited for improving customer engagement?
FlashInfo’s GTM strategies cater to diverse market strategies. Genesys Cloud CX is focused on enhancing customer engagement through contact center management, communication channels, and analytics.
How can businesses decide between FlashInfo and Genesys Cloud CX?
Evaluate your company’s primary goals. FlashInfo covers a wide array of GTM strategies, while Genesys Cloud CX specializes in customer engagement and contact center solutions. Review features, integrations, and trial experiences to determine the optimal fit.