Introduction
SaaS sales is a popular niche to get into. Reps in this space sell expensive products, grow their technical knowledge, and learn a lot about consultative and enterprise selling.
It’s a fast-paced, rapidly-growing, and exciting industry. After all, when you’re selling big ticket items, the stakes are particularly high.
What is SaaS Sales?
SaaS sales is the process of selling web-based software. With SaaS software, a service provider hosts the application at a data center, and customers access it via the Internet.
This setup saves clients the cost of maintaining the hardware needed to run traditional software and gives providers a steady stream of subscription revenue.
Tips on Building Your Dream SaaS Sales Team
To build a successful SaaS sales team, you need to hire both Sales Development Reps (SDRs) and Business Development Managers (BDMs).
SDRs focus on outbound sales and qualifying leads, while BDMs focus on conducting product demos and closing deals. It’s also worth looking into hiring market development representatives (MDRs) to handle leads that come in from marketing.
The Best Strategies for Selling SaaS
Selling Software as a Service is complex as you’re not simply delivering a product as soon as you make a sale. Instead, the software needs to be supported and engineered, meaning that SaaS sales teams must build lasting customer relationships to ensure future sales.
What’s more, the SaaS sales cycle will take much longer because the cost of lead generation software can be quite high, and more players need to sign off on the final decision. To sell SaaS, you’ll need to communicate the benefits and features of the solution to buyers.
Thus they’ll need to be incredibly knowledgeable of how the software works to demonstrate and troubleshoot the product during demos. A SaaS sales team has one main objective: to move sales qualified leads through the pipeline and generate new revenue for the company.
SaaS Sales Metrics
SaaS sales metrics are essential to track for guaranteed revenue generation. Here are some of the most important metrics to track:
- Monthly Recurring Revenue (MRR): This is the amount of revenue that a SaaS company expects to receive each month.
- Customer Acquisition Cost (CAC): This is the cost of acquiring a new customer.
- Lifetime Value (LTV): This is the total amount of revenue that a customer is expected to generate over their lifetime.
- Churn Rate: This is the rate at which customers stop using a product or service.
Conclusion
SaaS sales is a complex and challenging field, but it can be incredibly rewarding for those who are willing to put in the work. By following the tips and strategies outlined in this article, you can build a successful SaaS sales team and generate revenue for your company.