Sue Flower
Sue Flower is a dedicated and passionate customer champion with 35.9 years of experience. Based in the United Kingdom, she has a proven track record of reducing operational costs, improving customer experience, and implementing key programs. Sue has a strong focus on driving the organization to achieve optimum customer experience delivery. She is skilled in business process, service delivery, risk management, and business development. Sue has held various positions in the information technology and services industry, including Director of Customer Success at RightIndem and Client & Service Delivery Manager at 360Globalnet. .Read More

Sue Flower Contact information

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Sue Flower Current Workspace

Company
RightIndem
Address
London, GB
Number of Employee
14

Angela Work Summary

Number of Companies worked For
4
Average duration at company ( Year )
9
Number of job Positions
4

About Sue Flower

A dedicated and passionate customer champion with a demonstrable record of achievement in reducing operational costs, improving both customer and employee experience and embedding of key programmes. Key achievements include: • Engaging the organisation in managing customer relationships, revenue, and profit. • Creating a persistent focus on the customer in the actions the company takes. • Driving the organisation to work together for optimum customer experience delivery. • Supporting & motivating leaders in their role as cultural leaders in the transformation journey. A demonstrated history of working in the information technology and services industry. Skilled in Business Process, Service Delivery, Risk Management, Business Development, Learning and Development, customer and employee engagement. .Read More

Sue Flower’s Activities

AI impact on underwriting is being talked about widely; now we are seeing claims being included in the discussion. Interesting piece here from Aegon Life Insurance, talking our language about how AI can simplify the claims process - something our customers are seeing our platform deliver. #insurtech #claimsmanagement #digitaltransformaton https://lnkd.in/esCaNdvR .Read More
February 03 2024
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Sue Flower's Current Workspace

RightIndem
RightIndem2019-09-01 - Present
The world is demanding change in Insurance Claims. Customers expect flawless digital experiences. Staff have outgrown yesterday's systems and every kind of Insurance business needs technology that goes beyond the better, to the revolutionary. RightIndem is the change for good. With our white-label SaaS technology, we're transforming Claims in the right way for everybody in the Insurance ecosystem. Because we are Digital Claims. Delivered. Talk to us today to find out more. .Read More

Sue Flower's Work Experiance

  • director of customer success at rightindem2019-09-01 - Present
    The world is demanding change in Insurance Claims. Customers expect flawless digital experiences. Staff have outgrown yesterday's systems and every kind of Insurance business needs technology that goes beyond the better, to the revolutionary. RightIndem is the change for good. With our white-label SaaS technology, we're transforming Claims in the right way for everybody in the Insurance ecosystem. Because we are Digital Claims. Delivered. Talk to us today to find out more. .Read More

    Location

    London, GB

    Industry