VISHNU VARDHAN SURAPNENI
Symbiosis Centre for Management Studies- Pune
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VISHNU VARDHAN SURAPNENI is an experienced professional with 17.5 years of work experience in various industries such as sales, billing, collections, and credit control management. He has a strong background in customer retention, telecommunications, collections, and revenue assurance. VISHNU VARDHAN SURAPNENI has worked in roles such as Sr. Manager, Assistant General Manager, and Manager in companies like Hathway Cable & Datacom Ltd and Reliance Communications. He is skilled in recruiting, training, and managing external collection agencies for all age buckets. VISHNU VARDHAN SURAPNENI is based in India.
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About
Experienced in the Sales, Billing, Collections, Retention & Credit Control management in Prepaid as well as in postpaid Telecom / ISP / Cable Industry and Banking. Veteran with experience on recruiting, training and managing the external collection agency for all age buckets, portfolio management (Collections and Retentions), Bill Delivery, Customer Life Cycle Management and MIS.
Work Experience
VISHNU VARDHAN SURAPNENI's Professional Milestones
- Manager (2008-05-01~2015-05-01): Implemented streamlined processes to enhance team collaboration and ensure seamless operational efficiency.
- Assistant General Manager (2015-05-01~2018-04-01): Streamlined operational processes, resulting in increased efficiency and cost savings.
Education
Finance, General,
Finance,
General
Skill
Customer Retention
Telecommunications
Collections
Retention
Churn
Revenue Assurance
Collections Management
Customer Life Cycle Management
Retentions
Certification
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VISHNU VARDHAN SURAPNENI works for Spectra Eco Indus Pvt. Ltd.
VISHNU VARDHAN SURAPNENI's latest education in Symbiosis Centre for Management Studies- Pune