Ali Wahyu Purnama

Ali Wahyu Purnama

Spv Direct Sales And Customer Care Operations Ntb at Telkomsel
Semarang , Jawa Tengah, Indonesia
Ali Purnama is an experienced professional with 18.1 years of work experience in management, business strategy, market research, marketing management, and call center operations. He is currently working as a Spv Customer Care Operation at GraPARI Jember in Lumajang, Bondowoso & Situbondo. Ali has a Bachelor's Degree in ITS and a Magister Management Diponegoro University. He specializes in service and complaint handling, data analysis, sales strategic planning, event organizations, and online and offline digital campaign promotions. Ali has also received multiple awards and recognition for his work in customer service and digital marketing. .Read More
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Current Workspace of Ali Wahyu Purnama

Telkomsel

present

We are excited about the future! Here at Telkomsel, we continue to open up a world of more by enabling digital connectivity, digital platforms, and digital services. Over 29 years of serving the nation, we have consistently implemented the latest broadband technology, including 5G. We keep progressing to enrich our innovative digital solutions, including Mobile Gaming, Digital Entertainment, Digital Lifestyle, Mobile Financial Services, Enterprise Solutions, Fixed Mobile Convergence, and the Internet of Things. Our company is home to more than 6,100 employees working together to ensure technology implementation fully benefits society. We proudly serve more than 158,4 million customers nationwide, including those in the inner, outermost, and least developed regions. We aim to continuously deliver new digital technologies to connect and empower more people to create more economic and social opportunities. The challenge is big, but our desire to make a change is even bigger. If you are a change maker, this might be a place where we can make an impact together!

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Professional Background of Ali Wahyu Purnama

- Achieved record-breaking sales numbers by implementing effective operational strategies and developing strong customer relationships.

- Implemented robust quality control processes to enhance product quality and ensure customer satisfaction.

- Streamlined customer care operations, improving efficiency and increasing overall customer satisfaction.

- Providing exceptional services to people, promoting the comfort and enjoyment of travel and coordinating a successful journey.

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Work Experience of Ali Wahyu Purnama

TelkomselTelkomsel
PT. Sinar SosroPT. Sinar Sosro

Education Experience of Ali Wahyu Purnama

Universitas Diponegoro

Universitas Diponegoro

Diponegoro University

Diponegoro University

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