Amy Kelman
Vice President Customer Experience@ Traackr
San Francisco, California, United States
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Amy Kelman is a highly accomplished Services and Strategy Leader with 23.8 years of experience. She has a strong background in SaaS, enterprise software, professional services, strategy, and management. Based in San Francisco, California, Amy has a proven track record of directing 96-million P&L, identifying customer needs, and building solid relationships. She is skilled at building and managing global teams that deliver optimum results. Amy has held various leadership positions in companies such as Lively, Inc., Traackr, Zendesk, and Hearsay Systems.
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+1 617863****
+1 855872****
+1 855872****
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Highly accomplished Services and Strategy Leader with 15+ years experience developing and executing innovative business plans that drive revenue growth, deliver exceptional levels of customer satisfaction, and streamline operations. Proven track record of success directing $96-million P&L, identifying and responding to customer needs, and establishing solid relationships. Uniquely skilled at building and managing global teams that deliver optimum results. Experience ranges from Series A start-ups to publicly-traded companies.

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Work Experience

211 Sutter St, San Francisco, California, 94108, US

Software Development

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Amy Kelman's Professional Milestones

  • Regional Services Director (2000-01-01~2002-01-01): Provided exceptional regional guidance in delivering a seamless services experience for all regional clients.
  • Vice President, Customer Experience (2019-01-01~): Revolutionizing customer experiences through customized strategy, resulting in increased customer satisfaction and loyalty.
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University of Virginia
University of Virginia