Anderson Oliveira

Anderson Oliveira

C-Level | Board Member | Mentor at Solve4ME
Sao Paulo , Sao Paulo, Brazil
Anderson Oliveira is a highly experienced IT professional with 28.4 years of work experience. He has a strong skill set in cti, call centers, Microsoft SQL Server, IVR, and VoIP. Based in Sao Paulo, Brazil, Anderson has dedicated 20 years to the IT industry and has a particular affinity for people management. He has worked with professionals across Europe, the United States, Central America, Latin America, and Brazil, gaining valuable international work experience. Anderson has established relationships with clients in these regions and has expanded his expertise in managing teams and providing exceptional services. .Read More
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Current Workspace of Anderson Oliveira

Solve4ME

present

Nossa Missão desenvolver soluções inovadoras para o mercado de atendimento ao cliente de forma eficaz, priorizando as reais necessidades e inovando com base em indicadores de eficiência para sempre oferecer, soluções que resolvam problemas, sejam eles de atendimento ou de gestão de forma criativa. A Solve4ME nasceu da visão de experientes profissionais em tecnologia diante de um mercado exigente com custos apertados e ávido por soluções de otimização em telecomunicações e negócios visando a redução de custos e incremento de produtividade. Temos em nosso portfolio: - Soluções em tecnologia de ponta omnichannel; - Bots e Inteligência Artificial; - Integração com sistemas legados dos clientes e desenvolvimento; - Whatsapp; - Suporte técnico nas plataformas ofertadas.

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Professional Background of Anderson Oliveira

- Implementing cutting-edge systems to optimize workflow and enhance operational efficiency.

- Developing and implementing comprehensive IT solutions, optimizing processes and enhancing user experience.

- Successfully executed seamless process delivery, exceeding client expectations and driving team productivity.

- Streamlined financial reporting processes, increasing efficiency and accuracy in reporting.

- Providing exceptional support and guidance to the aviation team, ensuring seamless operations and maximum efficiency.

- Streamlining office processes and increasing efficiency to support a smooth work environment.

- Improving financial reporting processes to improve efficiency and accuracy.

- Implemented strategic initiatives to drive revenue growth and enhance customer satisfaction for the company.

- Implementing strategic initiatives to optimize operational efficiency, drive sustainable growth, and optimize operational performance.

- Expanding the reach of global services, driving business growth and market expansion.

- Building a strong team of professionals to promote success in the classroom, fostering a positive and inclusive work environment.

Skills of Anderson Oliveira

Work Experience of Anderson Oliveira

Solve4MESolve4ME
Enghouse Interactive Brasil & PortugalEnghouse Interactive Brasil & Portugal
Braniak Soluções em TecnologiaBraniak Soluções em Tecnologia
Spread TecnologiaSpread Tecnologia
TelesulTelesul
Grupo PositivoGrupo Positivo

Education Experience of Anderson Oliveira

Centro Universitário Positivo

Centro Universitário Positivo

Sociedade Paranaense de Ensino e Informática

Sociedade Paranaense de Ensino e Informática

Centro Universitário Ibero-Americano

Centro Universitário Ibero-Americano

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