Andrea Hornok

Andrea Hornok

Warranty Assessor at MSX International
Budapest , Budapest, Hungary
Andrea Hornok is an adaptable and reliable individual with 15.6 years of work experience. She has a strong background in coordination, customer service, and IT service management. Andrea is known for her analytical and precise working style. She is motivated and independent, but prefers mentoring support. Andrea is skilled in decision making and collaboration with co-workers. She has a passion for technology, softwares, finance, pharmaceuticals, beauty industry, and has worked in various roles such as warranty assessor, logistics advisor, and business process associate. Andrea is currently seeking a remote position in back office with home office or relocation. .Read More
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Current Workspace of Andrea Hornok

MSX International

present

For over 25 years, we have proudly partnered with top automotive OEMs and mobility companies worldwide, offering unwavering support in their pursuit of transforming their retail strategies and managing operations across key areas such as : Dealer Performance Improvement, Repair Optimization and Consumer Engagement. With an unwavering commitment to excellence, we empower our clients to unlock their full potential through the combination of people, processes and technology. Equipped with innovative tools, extensive industry knowledge and passion for revolutionizing retails operations, we strive to inspire and drive our clients towards success. As the mobility industry undergoes a transformative journey, we stand as the catalyst for its success. Join us on this extraordinary path, where together, we will shape the future of mobility. MSX focus areas include: Consumer Engagement Warranty and Repair Efficieny Diagnostic and Repair Engancement Parts, Accessories and Service Performance Techninal Information Sales Performance and Distribution Actionable Insights Learning

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Professional Background of Andrea Hornok

- Organized and executed high-quality IT service requests, ensuring accurate and timely resolution of customer issues.

- Implementing efficient and effective processes to streamline operations and increase overall productivity.

- Streamlining supply chain processes, improving efficiency, and optimizing raw materials for maximum productivity.

- Ensuring accurate and efficient warranty evaluations for smooth and efficient product manufacturing.

- Successfully coordinated and resolved high volume customer requests, ensuring on-time delivery and client satisfaction.

- Streamlining operations to increase efficiency and productivity, contributing to optimal organizational performance.

- Enhanced warranty assessment processes, improving accuracy and efficiency in automotive aftersales operations.

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Work Experience of Andrea Hornok

MSX InternationalMSX International
UnisysUnisys
Tata Consultancy ServicesTata Consultancy Services

Education Experience of Andrea Hornok

University of Szeged

University of Szeged

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