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Carey Adams

Carey Adams

Carey Adams is a highly skilled professional with 5.3 years of experience in network administration, active directory, windows server, computer networking, antivirus, wireless networking, and server administration. Based in the United States, Carey has worked in various roles, including IT Project Manager at Tailored Networks, IT Network Assistant at Planters Bank, and Azure Network Engineer at Mindtree. With a strong background in IT services and consulting, Carey has also held positions at GE, GE, and GE. Carey's expertise and experience make them a valuable asset in the field of IT. .Read More

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Tailored Networks in Jackson Tennessee is hiring. See requirements below and apply at www.tailorednetworks.com Education: Two year College Degree or WILL consider related work experience in computer field, Certifications are a Plus. A+ Cert is required! Job Description Act as a point of contact to customers for information technology related problems. Assist our customers with support, incident management, and client communications for IT systems faults and service requests. Duties: Provide first line support for any information technology issues and problems. Provide assistance by phone, email and/or using a ticket management system Manage and maintain customer backups, offsite and appliances Track issues to resolution Update the internal documentation with issue resolution details Track user account creation, changes and deletions Support computers, laptops, tablets, smart phones and applications Maintain user accounts including rights, permissions and systems groups Manage critical incidents Escalate problems as required to Tier 3 support teams Determine incident scope and impact quickly and accurately Act as a liaison between customers and technical escalation teams Cover help desk calls from 8:00 AM to 5:00 PM Weekend on-call rotation will be required Travel to communities and other locations on an as-needed basis Key Competencies: Willingness to Learn New Things Excellent customer service skills Planning & organizational skills Exposure to Microsoft Windows OS Mac OSX a plus Problem solving Time management Exposure to DNS Windows Patch Management Awareness of networking and routing Microsoft Server and Small Business Server Microsoft Exchange Firewall management and VOIP experience is a plus Full Time Benefits at Tailored Networks: Advancement and Leadership potential Certification Training Company provided Laptop Health Insurance Dental Insurance Vision Insurance Paid time off Hands-on exposure to leading technology .Read More
September 07 2021
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Tailored Networks
Tailored Networks2018-07-01 - Present
We believe clients should be able to focus on their core business, not their technology. That’s why we take the time to fully understand your business and accompanying technological needs so we can provide custom tailored solutions that meet your specific business. We pride ourselves on creating cost effective solutions, not just delivering a technology. At Tailored Networks, we're about building and supporting sound technology solutions, built on industry best practice methodologies. We pride ourselves on our personalized, responsive service and attention to detail, while providing you with reliable IT support when you need it most. Tailored Networks can meet the demands of your fast-paced business environment with efficient and expert solutions to computer systems, data and network issues. - Cloud Solutions & Services - Off-Site Backup - Disaster Recovery Planning - 24/7 Network Monitoring - Proactive Network Management Team - Managed Service Provider - Technology Consulting Services Contact Us Today! Tailored Networks is locally owned in Jackson TN and serves all of West Tennessee. .Read More

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