Emerson Padilla

Emerson Padilla

Capacity Planner at Grab
Singapore , Singapore, Singapore
Emerson Padilla is an experienced Analyst with 15.8 years of work experience in the internet industry. He has a strong background in Remote Desktop, Contact Centers, Management, Service Desk, and Business Process Outsourcing (BPO). Emerson has worked at Grab, GRAB TAXI LTD, Singtel, and TELUS International Philippines, gaining expertise in Capacity Planner, Real Time Analyst, Associate Engineer, and Customer Interaction Agent. He is skilled in various areas such as customer service, team management, and technical support. Emerson is based in Singapore and has a demonstrated history of success in his field. .Read More
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Current Workspace of Emerson Padilla

Grab

present

Grab is Southeast Asia’s leading superapp, offering a suite of services consisting of deliveries, mobility, financial services, enterprise and others. Grabbers come from all over the world, and we are united by a common mission: to drive Southeast Asia forward by creating economic empowerment for everyone. At Grab, every Grabber is guided by The Grab Way, which explains our mission and the operating principles on how we can achieve it together. We call these principles the 4Hs: Heart We work together as OneGrab to serve communities in Southeast Asia Hunger We work to understand ground truths and drive improvements, big and small Honour We keep our word and steward our resources wisely to build and sustain trust Humility We are a constant work-in-progress, and we never stop learning to get better

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Professional Background of Emerson Padilla

- Optimized data analysis processes, enhancing collaboration and driving strategic decision-making.

- Delivered exceptional customer experiences, exceeding expectations and exceeding expectations.

- Creating sustainable and resource-efficient strategies to increase productivity and mitigate potential risks.

- Optimized supply chain operations, reducing costs and improving company efficiency.

- Analyzing data to inform business decision-making, leveraging advanced analytics to drive business effectiveness.

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Work Experience of Emerson Padilla

GrabGrab
GRAB TAXI LTDGRAB TAXI LTD
SingtelSingtel
TELUS International PhilippinesTELUS International Philippines

Education Experience of Emerson Padilla

Mapúa University

Mapúa University

Adamson University

Adamson University

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