Emily Panek
Tell me more about Emily Panek?
Emily Panek is a highly experienced professional with 29.9 years of work experience. She possesses a diverse skill set including business development, cross-functional team leadership, strategic planning, leadership, and management. Based in Denver, Colorado, Emily helps companies upgrade or outsource their customer service, find the right contact center vendor, and save on costs and time risk. She is dedicated to delivering exceptional customer service and ensuring efficiency while maintaining efficiency. Emily's expertise in negotiating and negotiating with vendors allows her to create robust and smooth partnerships, resulting in an ROI in record time.
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About
We help companies looking to upgrade or outsource their customer service, find the PERFECT partner for their needs without the financial, operational, or time risk.Companies come to us when:⼠They have a customer service solution that can’t handle their volume and the quality they want while maintaining efficiency. So they are looking for a new TECH PARTNER.⼠They are looking to OUTSOURCE their customer service to save on labor, infrastructure, and material costs and ultimately manage risk and have continuity (especially during a time of change such as mergers, downsizing, or management changes).⼠Ultimately, they are OVERWHELMED with the vastness & complexity of options.Because they don’t want to end up with a solution that they overinvest in, have a nightmare implementing and that doesn't really solve the problem.Choosing the right partner shouldn’t be a gamble. That’s why we’re here!When clients work with us, they find their PERFECT Contact Center Vendor (Tech partner or a BPO company):â´ Without a single doubt about the suitability of the fitâ´Without a trade-off between price & qualityâ´Without the stress of implementing, managing dynamic changes or renewalsAll of this is due to our expertise in: â¤Making unbiased & data-based needs assessments and partner matches using Speech Analytics & AI (our differentiation!) â¤Negotiations that maximize your budget thanks to our strong rapport with vendors â¤Creating robust & smooth partnerships through managing your ongoing relationship for the lifetime of the engagement.And the best part is thatâYou don’t pay a penny – we earn a commission from your chosen vendorâ We’re 100% Vendor agnostic – our data-driven approach completely eliminates biasâ You get an ROI in record time!If finding your perfect customer service solution and getting it right the first time, without paying a penny sounds like something you’re interested in, MESSAGE ME TODAY Ⲡto book a free chat.Or learn more at www.optivitynow.com đ
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we match companies with their perfect customer service partner and get it right the first time! đ contact center tech partners outsourcing strategic consulting & recruiting
Chief Executive Officer | Founder
Chief Executive Officer
Telecommunications
Emily Panek's Professional Milestones
- Director (2005-03-01~2011-01-01): Expanding the company's network and driving profitability through strategic partnerships and targeted marketing initiatives.
- Vice President Contact Center Solutions (2014-09-01~2016-04-01): Developing and implementing strategies to optimize sales and efficiency, driving revenue growth for Contact Center Solutions.
Skill
Business Development
Cross Functional Team Leadership
Strategic Planning
Leadership
Management
Account Management
Integration
Marketing Strategy
Sales
New Business Development
Salesforce.com
Strategy
Contract Negotiation
Project Management
Change Management
Marketing
Operations Management
Strategic Partnerships
Crm
Start Ups
Sales Management
Forecasting
Enterprise Software
Product Management
Business Planning
Entrepreneurship
Sales Operations
Budgets
Product Development
Call Centers
Lead Generation
Branding And Identity
Brand Managment
Brand Development Strategy
Professional Communication
Mergers And Acquisitions
Market Analysis
Brand Development
P&l Management
Competitive Analysis
Direct Sales
Process Improvement
Team Building
Customer Relationship Management
Business Process Improvement
Consulting
Program Management
Cross-functional Team Leadership
Certification
Colleagues
Brian Hayward
strategic business advisor | vice president | global customer success | customer support | customer experience | contact center leadership | digital transformation executive | saas | crm | business athlete
Emily Panek
we match companies with their perfect customer service partner and get it right the first time! đ contact center tech partners outsourcing strategic consulting & recruiting
Awa k. Ndukwe
Director Of Artificial Intelligence Solutions | Brand Strategist - Ingiving Businesses With Strategic Branding And AI-Drived Solutions
Echezonachi Awa
Human Resources Administrative Assistant
Awa k. Ndukwe
AI Solutions | Brand Strategist. (Hiring Executives)đ
Other Named Emily Panek
Frequently asked questions
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Emily Panek's social media include: Linkedin, Twitter,Â
Emily Panek works for Optivity Now
Emily Panek's role in Optivity Now is we match companies with their perfect customer service partner and get it right the first time! đ contact center tech partners outsourcing strategic consulting & recruiting
Emily Panek works in the industry of Telecommunications
Emily Panek's colleagues are Brian Hayward,Emily Panek,Awa k. Ndukwe
Emily Panek's latest job experience is we match companies with their perfect customer service partner and get it right the first time! đ contact center tech partners outsourcing strategic consulting & recruiting at Optivity Now