Eric Toh

Eric Toh

Customer Success Manager at ST Engineering
Singapore , Singapore, Singapore
Eric See Toh is an IT professional with over 19 years of experience in project management, technical operations, manpower planning, service delivery, and helpdesk management. He has a consistently surpassing quality standards, resolving critical issues, and introducing strategies to deliver projects on time and on budget. Eric has a track record of managing complex IT operations and projects, effectively resolving customer concerns. He is skilled in leadership, communication, and building relationships across all organizational levels. Eric has worked in various roles, including Customer Success Manager and Client Service Delivery Manager, in companies such as ST Engineering, Ensign InfoSecurity, and NEC Asia Pacific Pte Ltd. .Read More
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Current Workspace of Eric Toh

ST Engineering

present

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Professional Background of Eric Toh

- Delivering exceptional service to clientele, exceeding expectations and fostering a positive customer experience.

- Implementing streamlined processes to optimize service delivery and enhance customer satisfaction.

- Enhancing customer satisfaction through effective communication and problem-solving skills.

- Driving customer satisfaction and loyalty through tailored training and personalized solutions.

- Streamlined client service delivery processes, resulting in improved efficiency and satisfaction.

- Coordinated service delivery operations to optimize efficiency and exceed customer expectations.

- Driving customer satisfaction through personalized support and innovative solutions.

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Work Experience of Eric Toh

ST EngineeringST Engineering
NEC Asia Pacific Pte LtdNEC Asia Pacific Pte Ltd
Ensign InfoSecurityEnsign InfoSecurity
NCS GroupNCS Group

Education Experience of Eric Toh

University of Surrey

University of Surrey

Fachhochschule Esslingen - Hochschule für Sozialwesen Esslingen

Fachhochschule Esslingen - Hochschule für Sozialwesen Esslingen

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