Grace is a well-rounded professional with international experience across Australia, Europe and the Middle East. She has an in-depth knowledge of Agile and is experienced working with distributed teams. She is attuned to the needs of customers and views success as the delivery of exceptional customer experience and organisational value. She enjoys working collaboratively with delivery teams while also bringing strategic “bigger picture” thinking to the table.
Grace Brady is a well-rounded professional with 16.7 years of experience in business analysis, process improvement, change management, requirements analysis, and analysis. She is based in Brisbane, Australia. Grace has international experience across Australia, Europe, and the Middle East. She is skilled in working with distributed teams and delivering exceptional customer experiences. Grace enjoys working collaboratively with delivery teams and bringing strategic thinking to the table.
Sydney,New South Wales,Australia
Backbase enables banks to break free from the constraints of legacy IT systems and embrace a new-generation engagement banking platform. Our whitelabel platform enables banks to gradually replace or decompose disparate legacy systems and construct a modern journey orchestration architecture around customer needs. These incremental changes allow banks to streamline business critical customer journeys across all touch points while eliminating silos and empowering both customers and employees at their unique pace and priority. Furthermore, a unique “buy plus build'' operating model enables banks to gain speed and flexibility, allowing them to accelerate in their modernization journey. Adopting powerful out-of-the-box platform features and customer journeys into their existing tech ecosystem, enables banks to start delivering immediate value. At the same time the platform’s capability to coexist in open polyglot architectures gives developers the freedom and flexibility to build unique, differentiating value, rather than building the basic functionalities from scratch. With Backbase, banks can truly unlock the potential of customer-centricity and lead the way in shaping the future of banking. We help banks re-architecting banking around their customers through omni-channel engagement orchestration
Global Payments (NYSE: GPN) is a Fortune 500® payments technology company, delivering the leading complete worldwide commerce ecosystem. Our unique, connected infrastructure unifies every aspect of commerce, from issuer solutions to payments, and the innovative software that delivers seamless customer experiences. Headquartered in Atlanta, Georgia, we’re a worldwide team of approximately 25,000 people—including local experts on the ground in nearly 40 countries. Together, we support thousands of businesses across more than 100 industries. Empowering commerce for everyone. Find out more at globalpayments.com. We’re also on Twitter (@globalpayinc) and Facebook
Agriculture and Fisheries is a department of the Queensland Government which aims to maximise the economic potential for Queensland's primary industries on a sustainable basis through strategic industrial development. Agriculture and Fisheries provides expertise and support that increases primary industries productivity, expands markets and assists with adaption to change. It conducts research, policy advice, protects against pests and diseases, maintains animal welfare standards, as well as managing fisheries.
Our Bankwest people are passionate about putting customers at the heart of everything we do. We’re dedicated to delivering brilliant customer experiences every day and we’re always looking at how we can do more for our customers, to remove the BS (Bank Stuff) and ask less of them. We were founded in 1895 on Noongar Country and we’ve been part of the fabric of WA for more than 125 years, with Bankwest locations spanning 29 Aboriginal peoples’ lands and 11 nations. We stand for simplicity and transparency, brilliant service, and great value, and we work hard to make banking easier for customers, through self-empowering tools and honest human-to-human support, backed by the best technology, when they need us. Supporting the communities in which we live and work is part of our DNA, and we’re committed to being there for our customers when they need us the most, particularly vulnerable customers, with safety and security, guidance and support, be that through direct assistance, advocacy, volunteering, or sharing critical insights on financial wellbeing. So where can you find us if you need us? At any of our branches across Australia By calling 13 17 19 www.bankwest.com.au facebook.com/bankwest instagram.com/bankwest twitter.com/bankwest youtube.com/bankwest See our Social media house rules here: https://www.bankwest.com.au/terms-conditions/social-media-house-rules Bankwest, a division of Commonwealth Bank of Australia ABN 48 123 123 124 AFSL/Australian credit licence 234945.
We’re P&N Bank and we’re proudly based in WA. We are part of P&N Group, which is amongst the largest customer-owned banking organisations in Australia and operates P&N Bank in Western Australia and bcu in NSW and south eastern Queensland. Driven by our long-held belief in the value of mutuality, we strive to achieve success on behalf of our customers, our communities and each other with passion, energy and commitment. We believe that individually we can be great but together we are greater. At P&N Bank, we call this ‘the power of &’. As a customer-owned organisation, all profits we make are reinvested back into the business for the benefit of those who bank with us. This allows us to bring you friendly, personalised service with banking products designed to put your interests first, as well as lower fees and competitive rates. We take pride in offering a genuine banking alternative to those who seek competitive and convenient retail banking services, award winning digital and mobile banking, outstanding customer experiences and a community spirit that provides a helping hand to those in need. In fact, our very purpose is to enrich the lives of our customers and their communities. P&N Bank has 14 branches serving customers across Perth, Mandurah and Bunbury, alongside our vibrant Perth-based Contact Centre. And, we offer mobile lending and broker services to fulfil the needs of customers who prefer to access our loans through those channels. We stand for inclusivity and value innovation, agility and the ability to develop strong relationships. As we work hard for our customers, we offer a collaborative and engaging workplace where our people can learn, develop and thrive. To find out more, please contact us on 13 25 77, visit pnbank.com.au or drop into your local branch.
EY exists to build a better working world, helping create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Find out more about the EY global network http://ey.com/en_gl/legal-statement
Business Process Improvement
Business Process Mapping
User Experience Design
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Grace Brady works for OFX
Grace Brady's role in OFX is Product Owner Of Global Currency Accounts
Grace Brady's latest job experience is Product Owner Of Global Currency Accounts at OFX
Grace Brady's latest education in Vanderbilt University