Heather Giang

As a Senior Operations Leader, I have built and led the operational vision, strategy, and execution across diverse industries leading to an increase in efficiency, productivity, and revenue growth. I am a strong team leader with earned recognition for building, developing, and retaining teams as well as implementing long-term career development programs. I have guided operational success by leading forecasting and budget management, inventory management, quality and safety, customer experience, and continuous improvement initiatives. In addition, I continually strive to identify creative, data-driven opportunities to boost team productivity and sales success. As an entrepreneur, I have built and scaled highly successful companies guiding strategic planning, business development, marketing, and financial management to achieve YoY business and revenue growth.Areas of Expertise:Operational Leadership | Strategic Planning & Execution | Budget Management | Profit & Loss (P&L) | Process Improvement | Continuous Improvement | Quality Control | Inventory Management | Team Leadership & Development | Hiring & Training | Data-Driven Improvements | Customer Experience