Heather Giuffrida
The Restaurant School at Walnut Hill College
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Heather Giuffrida is a dynamic and innovative Senior Operations Manager with 29.3 years of experience in the hospitality industry. She has a strong background in hotel management and has successfully aligned properties to attract new business opportunities. Heather is skilled in revenue management, sales, budgeting, operations, and customer service. She is known for her ability to manage assets with property value of over 15 million dollars. Heather is passionate about mentoring, training, and development of others. She is proficient in various operating systems and has a passion for mentoring and training others.
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About
A dynamic, innovative Senior Operations Manager with an established reputation of delivering remarkable guest and customer experiences. Aligns properties to capture new business opportunities in highly competitive markets. Extensive experience in overseeing revenue management, sales, budgeting, operations and customer service. Responsible for assets with property value of over $15 million dollars. Proficient in the areas of business succession planning, sales revenue, expenses, and capital expenditures. Strong cultivator of positive work environments with work life balance. Passionate about mentoring, training and development of others. Highly competent in various operating systems as related to hospitality; OnQ, OPERA, FOSSE, Choice Advantage, One Yield, GROW, R&I, Marsha, ICIMS, UltiPro, Profit Sword, M3, UltiPro, SalesPro, Delphi, Hotelligence/Agency 360,Microsoft Office software.
...See MoreWork Experience
General Manager
General Manager
Hospitality
Heather Giuffrida's Professional Milestones
- General Manager (2014-04-01~2016-02-01): Implementing strategic initiatives, driving organizational performance, and streamlining operations to achieve outstanding results.
- General Manager (2018-04-01~2019-03-01): Improving operational efficiency and driving business growth through strategic planning and effective resource allocation.
Education
Hospitality Administration/management
Skill
Hospitality Management
Hospitality Industry
Hotel Management
Hospitality
Hotels
Customer Service
Training
Front Office
Pre Opening
Employee Relations
Leadership
Revenue Management
Onq
Guest Service Management
Rooms Division
Concierge Services
Guest Recovery
Revenue Analysis
Certification
Colleagues
Sandra Rizo
Owner | Founder
chris alphord
chief engineer at aimbridge hospitality- owner at bourbon smoke woodworking and restoration
Ruth Arrindell
small business owner at ruth arrindell shop
Mehul Patel
Chief Executive Officer | Entrepreneur | Real Estate | Banking | Public Speaker
Jonathan Barclay
Business Owner
Other Named Heather Giuffrida
Frequently asked questions
We found 1 Heather Giuffrida's email addresses
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Heather Giuffrida's social media include: Linkedin,
Heather Giuffrida works for Aimbridge Hospitality
Heather Giuffrida's role in Aimbridge Hospitality is General Manager
Heather Giuffrida works in the industry of Hospitality
Heather Giuffrida's colleagues are Sandra Rizo,chris alphord,Ruth Arrindell
Heather Giuffrida's latest job experience is General Manager at Aimbridge Hospitality
Heather Giuffrida's latest education in The Restaurant School at Walnut Hill College