Tell me more about Heather Lovier?
Heather Lovier is a highly experienced professional with over 20 years of work experience. She has a strong background in leadership, business development, marketing, customer service, and credit. Currently, she serves as the Chief Client Experience Officer of Client Experience Operations at Rocket Mortgage in Detroit, Michigan. Heather is responsible for ensuring the success of every client's experience and collaborating with various teams to enhance their interactions with clients. She has held executive positions at Rocket Mortgage and Quicken Loans, showcasing her expertise in general management and client experience.
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I am the Chief Client Experience Officer of Client Experience Operations at Rocket Mortgage. The team is focused on ensuring every Rocket Mortgage client has an amazing experience. The Client Experience Operations Team is comprised of multiple different teams who work together to enhance our interactions with our client, here are a few of the teams: Purchase, Refinance, Operational Excellence, Vendor, and The Source.
Financial Services
Leadership
Business Development
Marketing
Customer Service
Credit
Employee Benefits
Team Building
Business Process Improvement
Strategic Planning
Rob Nowicki
Senior Product Owner
Eli Coski
Mortgage Loan Originator | State Farm Agency Owner
David Lindsay
Product Owner
David Gill
technical product owner at rocket mortgage implementing salesforce crm to multiple client facing business areas
Joanna Rosa
Product Owner
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Heather Lovier works for Rocket Mortgage
Heather Lovier's role in Rocket Mortgage is Chief Client Experience Officer
Heather Lovier works in the industry of Financial Services
Heather Lovier's colleagues are Rob Nowicki,Eli Coski,David Lindsay
Heather Lovier's latest job experience is Chief Client Experience Officer at Rocket Mortgage
Personal & Professional Emails
Personal & Professional Emails