Accomplished, results-oriented senior manager with more than 20 years of progressive multi-unit business development, employee development, training and operational management experience in the food, beverage and entertainment industry. Forward-thinking proactive team builder, excellent communicator, and employee mentor who has proven process innovation success while finding ways to reduce to overall costs. Daily operations manager who develops employees to be leaders of tomorrow while thinking and acting strategically and who has continually implemented quality individual development and training initiatives that deliver premier service at the lowest operational costs.
Heather Otto is an accomplished senior manager with over 20 years of experience in the food, beverage, and entertainment industry. She is known for her proactive team builder, excellent communicator, and employee mentor. Heather has a proven process innovation success and is a proactive team builder. She is a daily operations manager who continuously implements quality individual development and training initiatives to deliver premier service at the highest operational costs. Heather has held various leadership positions in renowned companies such as AJ Capital Partners, City Winery, Hard Rock International, and AJ Capital Partners.
Nashville,Tennessee,United States
Real Estate
United States
City Winery is a truly innovative venture founded by Michael Dorf. Each City Winery houses a state-of-the-art winery, music venue, restaurant, plus multi-functional events spaces. We combine a fully functioning winery with intimate concerts, food & wine classes, private events in a variety of configurations, and elevated dining. We make premium wines from some of the best grapes in and around the US, all under the care of our winemaking team led by Executive Wine-maker, David Lecomte. We have created a compelling mix for our sophisticated clientele of foodies, and active cultural patrons—bringing the wine country experience to the middle of a large city.
Davie,Florida,United States
Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. Hard Rock Hotels has been honored with Outstanding Guest Satisfaction and above for four consecutive years among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study and in 2022, the iconic brand was ranked as the number one brand for the second year in a row. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. And Spectrum Gaming Group for six of the last seven years. We are committed to fostering diversity, equity and inclusion. DE&I aims to address the needs of all team members – including Native Americans, women, LGBTQ+ community, people of color (BIPOC), people with disabilities and military veterans. Diversity: is the celebration of differences and leveraging those difference to produce stellar results. Equity: is a process of seeking fairness through deliberate and intentional actions. Inclusion: is when everyone has the freedom and comfort to express their thoughts, ideas, and opinions in a safe, trusting, and open environment.
Miami,Florida,United States
Miami,Florida,United States
At Royal Caribbean Group, we deliver unforgettable vacations to guests who trust us with life’s greatest moments. We build the best ships, and even better careers, all while doing the right thing. We are passionate. We are innovative. We are unstoppable. We open the world to our employees. Your journey is our journey — chart your own course. Journey with us! Our culture: What sets the Group apart is the multicultural environment we create with employees from over 126 countries. We cultivate a workplace where employees feel they can be themselves, are appreciated because of their differences and are empowered to become part of the fabric of the Group. We have been repeatedly recognized by the Ethisphere Institute as one of the World’s Most Ethical Companies. For us, it’s a simple three-word phrase: Make good choices. Our employees have a commitment to compliance, doing the right thing and integrity. Our brands: Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Royal Caribbean Group is also a 50% owner of a joint venture that operates TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet of 60 ships traveling to more than 800 destinations worldwide. Our promise: We deliver the best vacation experiences, responsibly. Every one of our values and actions flows from this promise. To operate the safest ships on the seas. To protect the oceans we sail. To put people and communities first in everything we do. Find out more here - https://www.royalcaribbeangroup.com/bluegreenpromise/ Link to the careers page: https://careers.royalcaribbeangroup.com/
Food And Beverage
Hospitality Management
Hospitality
Restaurants
Training
Event Management
Budgets
Restaurant Management
Hospitality Industry
Employee Training
Customer Service
Inventory Management
Resorts
Event Planning
Menu Development
Profit
New Restaurant Openings
Guest Service Management
Fine Dining
Hotel Management
Operations Management
Micros
Leadership
Banquets
Pre Opening
Hotels
Sales
Culinary Skills
Food Service
Income Statement
Budgeting
Catering
P&l
Food & Beverage
We found 4 Heather Otto's email addresses
We found 2 Heather Otto's phone numbers
Heather Otto works for AJ Capital Partners
Heather Otto's role in AJ Capital Partners is Chief
Heather Otto's latest job experience is Chief at AJ Capital Partners
Heather Otto's latest education in East Carolina University