Hessel Reinsma

Hessel Reinsma

Hessel Reinsma is a highly experienced professional with 22.8 years of work experience in various roles. He specializes in change management, process improvement, logistics, outsourcing, and ITIL. Based in Netherlands-Utrecht-Vianen, Hessel has a strong background in improving service quality and ensuring customer satisfaction. Hessel is skilled in providing support and crisis management solutions, optimizing processes, and enhancing IT and business support. Hessel has worked for companies like Sogeti, Rendon onderhoudsgroep onderhoud & renovatie, Sandd, and GE. Hessel is known for his expertise in service and crisis management, optimizing processes, and optimizing processes. .Read More
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Current Workspace of Hessel Reinsma

Sogeti

present

Part of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a local partner with global scale. With a hands-on culture and close proximity to its clients, Sogeti implements solutions that will help organizations work faster, better, and smarter. By combining its agility and speed of implementation through a DevOps approach, Sogeti delivers innovative solutions in quality engineering, cloud and application development, all driven by AI, data and automation. For more information please visit www.sogeti.com.

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Professional Background of Hessel Reinsma

- Developing and implementing strategic initiatives to optimize operational efficiency and drive sustainable business growth.

- Optimized operational efficiency to drive customer satisfaction and retention rates.

- Leading and guiding a high-performing company, providing impeccable customer service and achieving financial goals.

- Driving continuous operational excellence by implementing effective service management strategies and guiding the team to achieve customer satisfaction.

- Streamlined IT processes and implemented cutting-edge solutions to optimize efficiency and efficiency.

- Successfully implemented the AIM program, improving employee experience and maximizing productivity.

- Successfully delivered multiple complex projects on time and within budget, exceeding client expectations.

- Developed and implemented strategies to improve service delivery and enhance customer satisfaction.

- Providing seamless digital solutions and implementing advanced service management technologies for enhanced technological collaborations.

- Driving cross-functional collaboration and implementing successful integration solutions for customer integration at BPO IT.

- Optimized customer integration processes, leading to seamless integration and enhanced supplier management.

- Optimized service offerings by implementing cost-effective strategies and fostering a culture of excellence.

- Streamlined service operations by implementing efficient strategies and optimizing resource utilization.

- Optimized operational efficiency by implementing streamlined processes and enhancing productivity.

- Optimized business processes, increasing efficiency and minimizing downtime by implementing a new and efficient system.

- Driving online sales growth through strategic digital transformation initiatives and effective digital strategies.

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Work Experience of Hessel Reinsma

Education Experience of Hessel Reinsma

Nyenrode Business University

Nyenrode Business University

University of Groningen

University of Groningen

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