Jennifer Smith
lead product owner pmp acsm@ John Hancock
Boston, Massachusetts, United States
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Jennifer Smith is a versatile and results-driven certified Project Manager and Scrum Master with 20 years of experience. She has a proven track record of achieving project milestones on time and on budget using waterfall and agile methods. Jennifer is skilled in project management, SharePoint, business process, and troubleshooting. She has a proven ability to champion best practices, create a positive team environment, meet client needs, and improve processes. Jennifer has a record of success in accessibility, quality assurance, compliance, finance, client service, and marketing. She is currently based in the United States.
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Emails and Phone Numbers

@jhancock.com
+1 800344****
+1 617799****
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About

Versatile, results-driven certified Project Manager and certified Scrum Master with 20 years’ experience achieving project milestones on time and on budget with both waterfall and agile methods. Proven ability to champion best practices, create a positive team environment, meet client needs and improve and streamline processes. Record of success in accessibility, quality assurance, compliance, finance, client service, and marketing.

Work Experience

601 Congress St., Boston, MA, 02210, US

Financial Services

5233
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Jennifer Smith's Professional Milestones

  • Senior Help Desk Specialist (2004-05-01~2005-05-01): Provided exceptional technical support, improving customer satisfaction and building a strong customer base.
  • Project Director (2015-01-01~): Successfully managed multiple projects, delivering flawless results on time and within budget.
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Education

Northeastern University
Northeastern University

Marketing,

Masters,

Bachelors,

Bachelor Of Science In Business Administration,

Master Of International Studies,

Marketing/mis

1999-2004