Kartick K.
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University of Madras
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FlashIntel GPT
Tell me more about Kartick K.?
FlashIntel GPTKartick K. is a highly experienced professional with 23.6 years of work experience in various industries such as telecommunication, FMCG, banking, media, travel, insurance, technology, e-commerce, fintech, and utilities. He has a strong background in delivering sustained positive outcomes and managing large delivery centers. With a P&L responsibility of 43mn, he has successfully implemented initiatives such as Ideation, Delivery Excellence, Employee Retention Projects, and Revenue Enhancement through customer lifecycle mapping. Kartick K. has held key positions in renowned companies such as Teleperformance, Concentrix, APS AEGIS LIMITED, Aegis Global, HGS - Hinduja Global Solutions, and GE.
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About
22+ years of affluent experience in delivering sustained positive outcomes and managing large delivery centers spanning over 3500+ employees with a P&L responsibility of $43mn across verticals such as Telecommunication, FMCG, Banking, Media, Travel, Insurance, Technology, E-commerce, Fintech & Utilities.Key initiatives include Ideation, Delivery Excellence, Employee Retention Projects and Revenue Enhancement through customer lifecycle mapping.
Work Experience
Vice President Operations
Outsourcing and Offshoring Consulting
Kartick K.'s Professional Milestones
- Senior Customer Support Executive (2001-09-01~2002-01-01): Optimized customer support operations, resulting in increased customer satisfaction and loyalty.
- Associate Vice President Operations (2009-05-01~2013-04-01): Streamlined operations, optimizing efficiency and driving company-wide cost-efficiency.
Education
Skill
Bpo
Vendor Management
Transition Management
Leadership
Business Development
Crm
Service Delivery
Outsourcing
Budget P&l
Team Management
P&l Management
Revenue And Profit Growth
Leading Change
Workforce Management
Customer Experience
Offshoring
Strategic Panning And Execution
Designing Delivery Models
Telecommunications
Centre/site Management
Performance Management
Operations Management
Change Management
Management
Business Analysis
Call Centers
Process Improvement
Team Leadership
Mis
Employee Engagement
Customer Relationship Management
Business Process Outsourcing
Business Process Improvement
Contact Centers
Customer Driven Innovation
Outcome Driven Innovation
Continuous Improvement
Service Delivery Management
Business Growth Strategies
Strategic Planning
Certification
Colleagues
bukola john
Business Owner
Jae vie
Business Owner sa Teleperformance
Tanmay maurya
Business Owner
Shaneke Roach
Customer Service Representative | 120 Hours TEFL Certification L Business Owner
Berksu Mehmetcik
Technical Support Specialist | Business Owner | Digital Marketing
Other Named Kartick K.
Frequently asked questions
We found 2 Kartick K.'s email addresses
We found 1 Kartick K.'s phone numbers
Kartick K.'s social media include: Linkedin,
Kartick K. works for Teleperformance
Kartick K.'s role in Teleperformance is Vice President Operations
Kartick K. works in the industry of Outsourcing and Offshoring Consulting
Kartick K.'s colleagues are bukola john,Jae vie,Tanmay maurya
Kartick K.'s latest job experience is Vice President Operations at Teleperformance
Kartick K.'s latest education in University of Madras
