Senior Director Of Operations | Customer Service@ Rural Telecommunications of America (RTA)
Beaumont-Port Arthur Area
Keith Gross
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Lamar University
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Tell me more about Keith Gross?
FlashIntel GPTKeith Gross is a highly experienced Project/Process Manager at Sprint Corp with 22.7 years of work experience. He has a diverse skill set including wireless, call center, telecommunications, program management, sales, and retail category management. Keith has held various leadership positions in reputable companies such as Rural Telecommunications of America (RTA) and Southern Broadband, LLC. He has a proven track record in project management, process improvement, and customer satisfaction. Keith is based in Port Arthur, Texas and has a strong background in the telecommunications industry.
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About
Project/Process Manager at Sprint Corp at Sprint Corp.
Work Experience
Senior Director Of Operations | Customer Service
Director Of Customer Service
Telecommunications
Keith Gross's Professional Milestones
- Operations Manager (2002-01-01~2006-01-01): Streamlined operational processes, optimizing efficiency and productivity for the entire team.
- Project Manager | Process Manager (2006-02-01~2016-01-01): Successfully implemented and coordinated project processes for an efficient project management team.
Education
Business Administration,
Management,
Business Administration And Management,
General,
Business Administration And Management, General
1994-1996Skill
Wireless
Call Center
Telecommunications
Program Management
Sales
Retail Category Management
Project Management
Process Improvement
Process Control
Process Management
Business Process Improvement
Call Centers
Cross Functional Team Leadership
Customer Experience
Cdma
Pmp
Coaching
Customer Satisfaction
Mobile Devices
Training
Forecasting
Leadership
Vendor Management
Pmo
Management
Cellular Communications
Product Management
Team Leadership
New Business Development
Customer Retention
Crm
Six Sigma
Wireless Technologies
Contact Centers
Certification
Colleagues
Jim Edwards
Chief Executive Officer | Co-Founder
Randall Schwartz
Chief Executive Officer
Jenny Lee Ragan, RA, LEED AP
Vice President Of Sales
Azmon Walker
fiber optic osp design
Donald Workman
co-founder chairman of the board and coo @ rta | telecommunications
Other Named Keith Gross
Frequently asked questions
We found 2 Keith Gross's email addresses
We found 1 Keith Gross's phone numbers
Keith Gross works for Rural Telecommunications of America (RTA)
Keith Gross's role in Rural Telecommunications of America (RTA) is Senior Director Of Operations | Customer Service
Keith Gross works in the industry of Telecommunications
Keith Gross's colleagues are Jim Edwards,Randall Schwartz,Jenny Lee Ragan, RA, LEED AP
Keith Gross's latest job experience is Senior Director Of Operations | Customer Service at Rural Telecommunications of America (RTA)
Keith Gross's latest education in Lamar University
