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Austin, Texas-based Keller Williams, the world’s largest real estate franchise by agent count, has more than 1,100 offices and 176,000 agents. The franchise is also No. 1 in units and sales volume in the United States. Since 1983, the company has cultivated an agent-centric, technology-driven, and education-based culture that rewards agents as stakeholders. For more information, visit headquarters.kw.com.
- Developed and executed impactful marketing campaigns, increasing brand recognition and driving sales.
- Implementing proactive solutions to enhance customer support efficiency and foster a positive growth in customer satisfaction.
- Enhanced customer satisfaction through strategic initiatives and effective communication strategies across all channels.
- Improving call center efficiency and customer satisfaction through effective communication strategies and client relationship management.
- Negotiated and managed complex real estate transactions while adhering to strict confidentiality and accuracy.
- Developed and executed successful marketing campaigns, brand recognition and driving revenue growth.
- Achieving record-breaking sales numbers, exceeding targets and increasing company revenue.