Laura Couch

Laura Couch

Operations Specialist at Kensington Tours
Toronto , Ontario, Canada
Laura Couch is a highly experienced professional with 16.5 years of work experience. She possesses a wide range of skills including management, time management, customer satisfaction, and team leadership. Based in Canada-Ontario-Toronto, Laura has worked in various roles such as Implementation Consultant, Account Manager, and Key Holder. She has a strong background in call centers, customer service, sales, coaching, and outsourcing. With her expertise in problem-solving and negotiation, Laura is skilled in building and managing key client relationships. She is also skilled in database management and social media. .Read More
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Current Workspace of Laura Couch

Kensington

present

Kensington delivers the world’s most personal travel experiences. We bring to life each client’s desire to travel in a way that’s tailored specifically for them, in the company of local private guides who ensure that they enjoy the authentic best of their destination. The result is a unique journey rich in memories that last a lifetime. We achieve this because of our extraordinary people, experts with deep knowledge of their destinations. For over 120 countries worldwide, and across each of our brands – Tours, Cruises, Villas, Yachts, Jets, and Air – their expertise powers our steadfast promise: See the world, differently.

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Professional Background of Laura Couch

- Exceeded sales targets consistently, driving increased revenue and market share.

- Driving revenue growth through strategic account management and outstanding client relationship management.

- Improving team performance through effective leadership and continuous improvement initiatives.

- Curated and grew the company's portfolio, driving revenue growth and establishing a strong industry presence.

- Improving team efficiency through effective collaboration and continuous improvement initiatives.

- Successfully managed multiple complex project projects, delivering on time and within budget, exceeding client expectations.

- Developing and implementing successful prototypes to enhance product performance and customer satisfaction.

- Streamlined operational processes, resulting in improved efficiency and reduced costs.

Skills of Laura Couch

Work Experience of Laura Couch

KensingtonKensington
TouchBistroTouchBistro
ERSC Inc. (Employment & Recruitment Services of Canada)ERSC Inc. (Employment & Recruitment Services of Canada)
Sugar MountainSugar Mountain
AbtranAbtran

Education Experience of Laura Couch

Munster Technological University

Munster Technological University

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