Lauren Harold

Raleigh, North Carolina, United States
Rainforest QA

University of North Carolina at Chapel Hill

1136073600-1262304000
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About

Impactful, intentional client services and customer success leader with a background in management, customer satisfaction and retention. Driven to initiate change by an intrinsic desire to empower people, to deliver an exemplary client experience and to implement strategic growth strategies.

Lauren Harold In Short

Lauren Harold is an impactful and intentional client services and customer success leader with 12.1 years of experience. She has a strong background in management, customer satisfaction, and retention. Lauren is driven to empower people and implement strategic growth strategies. She has worked at Rainforest QA as a Sr. Director of Customer Experience and Director of Customer Success. Lauren has also held positions at The Alliance of Women in Tech Leadership and iContact. She is based in the United States.

Lauren Harold's Professional Milestones

  • Member (2019-04-01~): Spearheaded a group of satisfied members through personalized support and exemplary leadership skills.
  • Senior Strategic Advisor (2013-12-01~2015-12-01): Delivered strategic guidance, driving organizational growth and achieving company objectives.
  • Manager Of Strategic Services (2015-11-01~2018-10-01): Optimized operational efficiency and streamlined processes to enhance financial results.
  • Senior Manager, Client Services (2018-10-01~2019-03-01): Expanding client base through strategic strategies, driving customer satisfaction and loyalty.
  • Sales Manager (2011-10-01~2013-12-01): Achieved record-breaking sales targets, increasing market share and driving revenue growth.
  • Senior Strategic Advisor (2013-12-01~2015-12-01): Delivering strategic insights and insights to propel organizational success and drive business growth.
  • Director of Customer Success (2020-12-01~2022-01-01): Transformed customer experiences, driving customer satisfaction and loyalty.
  • Director Of Customer Success (2020-12-01~2022-01-01): Delivered exceptional customer support, reaching a wider customer base and driving customer satisfaction.
  • Sr. Director, Customer Experience (2022-01-01~): Driving customer satisfaction and loyalty through innovative solutions.
  • Director Of Client Services (2019-03-01~2020-12-01): Revitalized client relationships, driving revenue growth and strategic business solutions.
  • general manager @ rainforest qa: Successfully implemented and optimized effective strategies to drive profitability and enhance operational efficiency.

Lauren Harold's Emails and Phone Numbers

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Work Experience

Rainforest QA

San Francisco,California,United States

Software Development

156
Discover more
The Alliance of Women in Tech Leadership

Cary,North Carolina,United States

See More
iContact

Morrisville,North Carolina,United States

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Carolina Brewery

United States

Education

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Skill

Salesforce.com

Account Management

Saas

Solution Selling

Sales Process

Lead Generation

Direct Sales

B2b

Crm

Email Marketing

Sales

Selling

Social Media Marketing

Online Marketing

Sales Presentations

Marketing

Sales Operations

Customer Retention

Enterprise Software

Strategy

Social Media

Management

Customer Service

Leadership

Marketing Strategy

Customer Relationship Management

Microsoft Office

Software As A Service

Business Development

Team Leadership

Strategic Partnerships

Certification

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Frequently asked questions

What is Lauren Harold's email address?

We found 1 Lauren Harold's email addresses

What is Lauren Harold's phone numbers?

We found 1 Lauren Harold's phone numbers

Which social media profiles does Lauren Harold have?

Lauren Harold's social media include: Linkedin, 

What company does Lauren Harold work for?

Lauren Harold works for Rainforest QA

What is Lauren Harold's role in Rainforest QA?

Lauren Harold's role in Rainforest QA is general manager @ rainforest qa

Which industry does Lauren Harold work in?
Lauren Harold works in the industry of Software Development
Who are Lauren Harold's colleagues?
Lauren Harold's colleagues are Derek Choy,Fred Stevens-Smith,Anitha Iyer
What is Lauren Harold's latest job experience?

Lauren Harold's latest job experience is general manager @ rainforest qa at Rainforest QA

What is Lauren Harold's latest education?

Lauren Harold's latest education in University of North Carolina at Chapel Hill

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Lauren Harold is an impactful and intentional client services and customer success leader with 12.1 years of experience. She has a strong background in management, customer satisfaction, and retention. Lauren is driven to empower people and implement strategic growth strategies. She has worked at Rainforest QA as a Sr. Director of Customer Experience and Director of Customer Success. Lauren has also held positions at The Alliance of Women in Tech Leadership and iContact. She is based in the United States.
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