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OCTAVIA BAILEY is a highly experienced Sr. Client Service Analyst II and Client Service Officer with 27.1 years of work experience. She is currently based in East Hartford, Connecticut, United States. OCTAVIA has worked at Bank of America Merrill Lynch in Charlotte, North Carolina, as a Sr. Client Service Analyst II and Client Service Officer from 1996 to 2017. She also has experience working in the Customer Service department at Bank of America.
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+1 632815****
+1 800878****
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Sr. Client Service Analyst II & Client Service Officer

Work Experience

100 North Tryon Street, Charlotte, NC, 28255, US
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OCTAVIA BAILEY's Professional Milestones

  • Client Service Analyst: Executing data-driven strategies to drive client satisfaction and optimize customer relationship management.
  • sr client service analyst ii & client service officer (1996-09-01~2017-11-01): Provided exceptional technical support and guidance, improving client satisfaction and retention.


Goodwin College
Goodwin College

Business Studies,

Concentration In Entrepreneurship