Paul Brunyee
Services and Operations Manager@ MS Queensland
Brisbane, Queensland, Australia
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Paul Brunyee is a highly experienced professional with 21 years of work experience in the aviation industry. He has a strong background in airports, aviation, airlines, civil aviation, and commercial aviation. Based in Brisbane, Australia, Paul has developed his skills and diverse diversity in various business streams across Africa, Middle East, and Asia Pacific. He is known for his leadership and direction, as well as his ability to promote high-performing teams. Paul is skilled in data and performance monitoring analysis, customer experience improvement strategies, and risk management. He has a proven track record of achieving growth opportunities and achieving organizational goals.
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Emails and Phone Numbers
+61 738400****
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I have been fortunate to have been provided the opportunity to develop my skills and immense diversity in multiple business streams across Africa, Middle East and Asia Pacific and have been responsible for safety, strategy, customer service, operations, supply and demand, financial and people. I have a strong level of commercial acumen and am experienced in providing clear leadership and direction to promote high performing working teams. I have a strong background in service delivery, and a keen eye for business efficiencies and the development and the implementation of streamlined processes. I like to keep a balance between data and performance monitoring analysis to assess areas where synergies can be achieved. Having an excellent understanding of customer experience improvement strategies, and pride myself on my ability to extract the correct information and anticipate the next growth opportunity or change requirement. In addition, the maintenance of a high quality performance standard and risk management program is key to ensure organisational expectations, safety, productivity and a proactive culture is achieved. 2020 as for many resulted in a change in career and industry, and I have gained a new found respect for the NFP industry. Having been further provided opportunities to use my varied skill sets gained in the private sector I’ve been privileged and supported by many allowing me the opportunity to expand my offerings and adding value to amazing organisations, like MS Queensland etc.

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Work Experience

19 Lang Pde, Milton, Queensland, 4064, AU

Non-profit Organizations

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Paul Brunyee's Professional Milestones

  • Airport Station Manager (2010-03-01~2011-02-01): Successfully managed airport operations, optimizing efficiency and ensuring timely departures for clients.
  • Manager Airport Services/manager Customer Experience (2013-12-01~2018-03-01): Designing and implementing effective customer experience strategies to enhance the overall airport experience.
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