Pedro Gandara

Pedro Gandara

Guest Services Manager at Hilton
Sedona , Arizona, United States
Pedro Gandara is an experienced professional with 14.5 years of work experience in guest service management and hotel operations. He has a strong background in customer service and property management systems. Pedro has worked at Hilton Worldwide, where he held various positions such as Hotel Manager and Guest Services Manager. He is skilled in managing guest recovery, budgets, and employee training. Pedro is currently based in Sedona, Arizona. .Read More
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Current Workspace of Pedro Gandara

Hilton

present

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 24 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms, in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the nearly 190 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.

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Professional Background of Pedro Gandara

- Revitalized guest experiences by implementing streamlined processes and optimizing client satisfaction.

- Coordinated cross-functional collaboration to optimize front office operations and drive seamless communication within the organization.

- Achieved exceptional guest satisfaction through efficient and organized processes across all facilities.

- Implementing streamlined processes and processes to enhance operational efficiency and enhance overall front office performance.

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Work Experience of Pedro Gandara

HiltonHilton
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