Philip Gagnon

Philip Gagnon

Philip Gagnon is a highly experienced professional with 14.3 years of work experience in various IT roles. He possesses a wide range of skills including networking, management, vendor management, troubleshooting, and active directory. Based in the United States, Philip has a strong focus on identifying cost savings opportunities and applying Lean Six Sigma principles. He has worked for reputable companies such as Cubic Transportation Systems, National Debt Relief, Genpact, and Robert Half, where he has successfully managed IT projects, teams, and processes. Philip's continuous innovation and improvements have made him a valuable asset in the IT industry. .Read More
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Current Workspace of Philip Gagnon

Cubic Transportation Systems

present

At Cubic Transportation Systems, we believe that to take the right path, you sometimes have to create it. That’s why, even though we helped revolutionize the transportation industry, we’re dedicated to reinventing it. We are the leading integrator of payment and information solutions and related services for intelligent travel applications. Cubic delivers integrated systems for transportation and traffic management, delivering tools for travelers to choose the smartest and easiest way to travel and pay for their journeys, and enabling transportation authorities and agencies to manage demand across the entire transportation network – all in real-time. Every year, more than 24 billion transportation payment transactions are processed using Cubic payment and information systems worldwide. Cubic has delivered over 20 regional back office operations which together integrate over 450 transport operators and serve over 38 million people every day in major markets around the world.

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Professional Background of Philip Gagnon

- Streamlined operational processes, improving efficiency and reducing company's customer satisfaction ratings.

- Implementing efficient technology solutions to optimize service and increase customer satisfaction.

- Implementing a robust service delivery program to optimize customer satisfaction and streamline operations.

- Implementing streamlined operational processes to maximize efficiency and streamline service delivery.

- Leveraging data analysis techniques to optimize system performance and improve overall organizational efficiency.

- Streamlined IT processes and improved system performance through advanced analytics and troubleshooting techniques.

- Optimized IT operations and fostered efficient s Me team, enabling seamless operations for the entire department.

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Education Experience of Philip Gagnon

Keller Graduate School of Management of DeVry University

Keller Graduate School of Management of DeVry University

DeVry University

DeVry University

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