Quincy Sterling
Tell me more about Quincy Sterling?
Quincy Sterling is an operations and business development leader with over 32 years of experience. She has a strong background in CRM, call centers, outsourcing, and operations management. Based in Cincinnati, Ohio, Quincy is known for her ability to develop strategies that drive revenue and competitive advantage. She is an enterprise change management expert, focusing on creating processes and strategies that drive shareholder value while accelerating top-line growth. Quincy is passionate about cultivating and building high-performing teams and is committed to achieving excellence through proactive planning and process inspection. She is open to connecting with others and is open to connecting with others.
For inquiries about Phone Number and Email, please click here Unlock Contact
Emails and Phone Numbers
About
► My Professional Promise As an operations and business development leader with a progressive career across fintech, financial services, and BPO success, I develop strategies with long-term sustained growth that drive revenue and competitive advantage. I am an enterprise change management expert, establishing strong "success-based" cultures, and building and guiding peak-performance teams through transparency and trust. ► How I Build Success Throughout my career, I have been recruited to turn around challenged organizations or build infrastructure from the ground up. I focus on creating processes and strategies that drive and sustain long-term shareholder value while accelerating top line and bottom-line growth. ► Leadership I know when to lead and when to follow or play a supporting role. I believe in creating a culture of transparency, extreme ownership while empowered to succeed. I am always prepared and understand the fundamentals of the business. Extremely passionate about cultivating and building high performing teams. I will hire the right people and create an environment conducive to their success. I will ensure they have a strategic voice as they have the expected expertise. I am keenly aware of the need to be prepared to shift priorities and adapt to changing market conditions. This will be accomplished through ensuring the business model evolves accordingly. My teams will always have a clear vision aligned with the strategic goals of the organization. I will always set realistic and attainable expectations for myself and my team. I am committed to achieving excellence through pro-active planning, consistent risk assessments, process inspection and improvement. I understand that it is a privilege to lead and do not take this for granted. I am not ego centric. My only objective is to help the organization win. Natural Traits: Effective & Articulate Communication ➜ Humble Leadership ➜ Competitive but Not Egocentric ➜ Genuine Passion for Helping People & Organization's Unlock Potential 📩 Always looking to build relationships and support others. Open to connecting? Send a LinkedIn message.
...See MoreWork Experience
chief operations executive | six sigma black belt
chief operations officer @ cng holdings | six sigma black belt
Chief Operations Officer
Financial Services
Quincy Sterling's Professional Milestones
- Chief Operations Officer (2019-10-01~): Streamlined and optimized operations processes, improving efficiency and driving overall growth.
- Vice President Operations (2015-03-01~2017-05-01): Streamlined operational processes, increasing productivity and reducing operational costs.
Skill
Crm
Call Centers
Outsourcing
Operations Management
Management
Leadership
Strategy
Customer Satisfaction
Team Leadership
Account Management
Sales Management
Business Development
Vendor Management
Bpo
Customer Retention
Customer Experience
Strategic Planning
B2b
Talent Management
Workforce Management
Performance Management
Inbound Marketing
Customer Relationship Management
Change Management
Talent Acquisition
Process Improvement
Training
Service Delivery
Telecommunications
Contact Centers
Team Management
Call Center Development
Risk Management
Customer Service
Recruiting
Bpo Service Provider
Team Building
Sales
Digital Marketing
Contact Center Operations
Training And Development
Call Center Administration
Employee Engagement
Outbound Marketing
Inside Sales
Executive Management
Customer Service Training
Customer Acquisition
Project Management
Certification
Colleagues
Mark Blazek
Chief Information Officer | Chief Technology Officer | Chief Operating Officer
Mark Blazek
Chief Information Officer | Chief Technology Officer | Chief Operating Officer
Kenneth Judd
Chief Executive Officer
Shannon OBrien
Chief Operations Officer
Luke Williamson
Chief Financial Officer
Other Named Quincy Sterling
Frequently asked questions
We found 5 Quincy Sterling's email addresses
We found 3 Quincy Sterling's phone numbers
Quincy Sterling's social media include: Linkedin,
Quincy Sterling works for CNG Holdings, Inc.
Quincy Sterling's role in CNG Holdings, Inc. is chief operations executive | six sigma black belt
Quincy Sterling works in the industry of Financial Services
Quincy Sterling's colleagues are Mark Blazek,Mark Blazek,Kenneth Judd
Quincy Sterling's latest job experience is chief operations executive | six sigma black belt at CNG Holdings, Inc.