► My Professional Promise As an operations and business development leader with a progressive career across fintech, financial services, and BPO success, I develop strategies with long-term sustained growth that drive revenue and competitive advantage. I am an enterprise change management expert, establishing strong "success-based" cultures, and building and guiding peak-performance teams through transparency and trust. ► How I Build Success Throughout my career, I have been recruited to turn around challenged organizations or build infrastructure from the ground up. I focus on creating processes and strategies that drive and sustain long-term shareholder value while accelerating top line and bottom-line growth. ► Leadership I know when to lead and when to follow or play a supporting role. I believe in creating a culture of transparency, extreme ownership while empowered to succeed. I am always prepared and understand the fundamentals of the business. Extremely passionate about cultivating and building high performing teams. I will hire the right people and create an environment conducive to their success. I will ensure they have a strategic voice as they have the expected expertise. I am keenly aware of the need to be prepared to shift priorities and adapt to changing market conditions. This will be accomplished through ensuring the business model evolves accordingly. My teams will always have a clear vision aligned with the strategic goals of the organization. I will always set realistic and attainable expectations for myself and my team. I am committed to achieving excellence through pro-active planning, consistent risk assessments, process inspection and improvement. I understand that it is a privilege to lead and do not take this for granted. I am not ego centric. My only objective is to help the organization win. Natural Traits: Effective & Articulate Communication ➜ Humble Leadership ➜ Competitive but Not Egocentric ➜ Genuine Passion for Helping People & Organization's Unlock Potential 📩 Always looking to build relationships and support others. Open to connecting? Send a LinkedIn message.
Quincy Sterling is an operations and business development leader with over 32 years of experience. She has a strong background in CRM, call centers, outsourcing, and operations management. Based in Cincinnati, Ohio, Quincy is known for her ability to develop strategies that drive revenue and competitive advantage. She is an enterprise change management expert, focusing on creating processes and strategies that drive shareholder value while accelerating top-line growth. Quincy is passionate about cultivating and building high-performing teams and is committed to achieving excellence through proactive planning and process inspection. She is open to connecting with others and is open to connecting with others.
The TEMPOE® mission is to be an emblem of trust by putting retail within reach for both our retailers and their customers. Advancing lifestyles with dignity in choice, TEMPOE is tied to greater access with fewer barriers. We drive clients to grow and create rhythm for customers to spend with confidence. Confidence to act, trust in a system, pride in possession, and a new sense of reach. No more waiting—just TEMPOE.
Fort Worth,Texas,United States
ThinkPoint Financial provides electronic payment processing terminals and services to small to medium-sized businesses. We offer the latest technology and cater to the most up-to-date market demands such as EMV (Chip & PIN cards), NFC (mobile wallet technology like Apply Pay & Android Pay), check processing services, gift cards, loyalty programs and EBT (food stamps.)
Concentrix, (NASDAQ: CNXC), is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across six continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design. Visit www.concentrix.com to learn more
Fort Worth,Texas,United States
First American by Deluxe is a payment technology company based in Fort Worth, Texas, with nearly 155,000 merchants throughout the Americas and Europe, processing over $40B in 295 million transactions in 2022. We provide Technology Driven Payments to a number of partners and merchants representing a wide variety of industries including retail, restaurant, salons, government, nonprofits, health care, government, commerce and more. In addition to credit and debit card processing, First American offers a complete line of proprietary solutions and technology to SMBs and large enterprises including integrated payment solutions, advanced developer tools, and multiple solutions for in-store, online and mobile/contactless. Our 1stPaySecure product ensures the safety and security of transactions and cardholder data, giving our merchants and partners peace of mind.
EXPERT EN INFORMATIQUE 🖥 www.icm-france.com depuis 2003 ! 🖐 Une question ? Besoin d'un conseil ? Nos technicien sont à votre service en MP !
West connects people and ideas. We deliver on their potential. We improve the way we work and live. Enterprise technology, by definition, faces the constant challenges of complexity and obsolescence. At West, we are dedicated to delivering and improving upon new channels, new capabilities and new choices for how businesses and consumers collaborate, connect and transact. We operate at the scale and speed necessary to capitalize on the promise of emerging technologies and the advantages they will provide. It is our business to deliver reliable, scalable, productive communications and build smarter, more meaningful connections. We live it every day, from saving lives, to saving time and money. We can serve as an extension of your brand or expand your network. West is the backbone of a communications platform that is connecting the world, and has been from the beginning. For 30 years, West has provided reliable, high-quality, voice and data services. West serves clients in a variety of industries including telecommunications, retail, financial services, public safety, technology and healthcare. West has a global organization with sales and operations in the United States, Canada, Europe, the Middle East, Asia Pacific and Latin America. For more information on West Corporation, please call 1-800-841-9000 or visit www.west.com.
Customer Relationship Management
Call Center Development
Bpo Service Provider
Contact Center Operations
Training And Development
Call Center Administration
Customer Service Training
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Quincy Sterling works for CNG Holdings, Inc.
Quincy Sterling's role in CNG Holdings, Inc. is chief operations executive | six sigma black belt
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