Quincy Sterling

San Antonio, Texas, United States
View Quincy Sterling's Email View Quincy Sterling's Email & Phone

Quincy Sterling

San Antonio, Texas, United States
View Quincy Sterling's Email View Quincy Sterling's Email & Phone

About

► My Professional Promise As an operations and business development leader with a progressive career across fintech, financial services, and BPO success, I develop strategies with long-term sustained growth that drive revenue and competitive advantage. I am an enterprise change management expert, establishing strong "success-based" cultures, and building and guiding peak-performance teams through transparency and trust. ► How I Build Success Throughout my career, I have been recruited to turn around challenged organizations or build infrastructure from the ground up. I focus on creating processes and strategies that drive and sustain long-term shareholder value while accelerating top line and bottom-line growth. ► Leadership I know when to lead and when to follow or play a supporting role. I believe in creating a culture of transparency, extreme ownership while empowered to succeed. I am always prepared and understand the fundamentals of the business. Extremely passionate about cultivating and building high performing teams. I will hire the right people and create an environment conducive to their success. I will ensure they have a strategic voice as they have the expected expertise. I am keenly aware of the need to be prepared to shift priorities and adapt to changing market conditions. This will be accomplished through ensuring the business model evolves accordingly. My teams will always have a clear vision aligned with the strategic goals of the organization. I will always set realistic and attainable expectations for myself and my team. I am committed to achieving excellence through pro-active planning, consistent risk assessments, process inspection and improvement. I understand that it is a privilege to lead and do not take this for granted. I am not ego centric. My only objective is to help the organization win. Natural Traits: Effective & Articulate Communication ➜ Humble Leadership ➜ Competitive but Not Egocentric ➜ Genuine Passion for Helping People & Organization's Unlock Potential 📩 Always looking to build relationships and support others. Open to connecting? Send a LinkedIn message.

Quincy Sterling In Short

Quincy Sterling is an operations and business development leader with over 32 years of experience. She has a strong background in CRM, call centers, outsourcing, and operations management. Based in Cincinnati, Ohio, Quincy is known for her ability to develop strategies that drive revenue and competitive advantage. She is an enterprise change management expert, focusing on creating processes and strategies that drive shareholder value while accelerating top-line growth. Quincy is passionate about cultivating and building high-performing teams and is committed to achieving excellence through proactive planning and process inspection. She is open to connecting with others and is open to connecting with others.

Quincy Sterling's Professional Milestones

  • Chief Operations Officer (2019-10-01~): Streamlined and optimized operations processes, improving efficiency and driving overall growth.
  • Vice President Operations (2015-03-01~2017-05-01): Streamlined operational processes, increasing productivity and reducing operational costs.
  • Site Chief Executive Officer (2012-06-01~2015-05-01): Successfully established and stepped up the company's mission to become a globally recognized sports management company.
  • Senior Director Of Operations (1998-06-01~2003-01-01): Streamlined operational processes, improving efficiency and driving cost savings.
  • site director and branch manager and assistant branch manager and sales manager (1991-01-01~1998-06-01): Implemented streamlined processes to increase operational efficiency and drive profitable growth.
  • Vice President Operations (2017-06-01~): Managed and streamlined operational processes, resulting in increased efficiency and cost savings.
  • chief operations executive | six sigma black belt (2017-06-01~2023-01-01): Streamlined operational processes, optimizing efficiency and ensuring smooth operations.
  • Vice President Of Operations (2006-06-01~2012-06-01): Streamlining operations to maximize efficiency and drive operational excellence.
  • Site Chief Executive Officer (2012-06-01~2015-05-01): Successfully implemented strategic initiatives to propel the site in a competitive edge.
  • Chief Operations Officer (2017-06-01~2023-04-01): Streamlined operational processes, improving efficiency and driving cost savings.
  • Vice President Operations (2015-03-01~2017-05-01): Streamlined operational processes, optimizing efficiency and reducing costs for the organization.
  • chief operations officer @ cng holdings | six sigma black belt: Streamlined operations, optimizing efficiency, and driving organizational success by implementing six Sigma Black Belt methodologies.

Quincy Sterling's Emails and Phone Numbers

Research Contact
Research Contact

Work Experience

CNG Holdings, Inc.

Cincinnati,Ohio,United States

Financial Services

180
Discover more
TEMPOE

Cincinnati,Ohio,United States

See More
ThinkPoint Financial

Fort Worth,Texas,United States

See More
Convergys

Cincinnati,Ohio,United States

See More
First American Payment Systems

Fort Worth,Texas,United States

See More
ICM

France

See More
West Corporation

Omaha,Nebraska,United States

See More

Skills Radar Chart

Education

Contact sales to request a demo for Education Experience module.
Upgrade
Contact sales to request a demo for Education Experience module.
Upgrade

Skill

Crm

Call Centers

Outsourcing

Operations Management

Management

Leadership

Strategy

Customer Satisfaction

Team Leadership

Account Management

Sales Management

Business Development

Vendor Management

Bpo

Customer Retention

Customer Experience

Strategic Planning

B2b

Talent Management

Workforce Management

Performance Management

Inbound Marketing

Customer Relationship Management

Change Management

Talent Acquisition

Process Improvement

Training

Service Delivery

Telecommunications

Contact Centers

Team Management

Call Center Development

Risk Management

Customer Service

Recruiting

Bpo Service Provider

Team Building

Sales

Digital Marketing

Contact Center Operations

Training And Development

Call Center Administration

Employee Engagement

Outbound Marketing

Inside Sales

Executive Management

Customer Service Training

Customer Acquisition

Project Management

Certification (3)

Contact sales to request a demo for Skill module.
Upgrade
Contact sales to request a demo for Skill module.
Upgrade

Frequently asked questions

What is Quincy Sterling's email address?

We found 4 Quincy Sterling's email addresses

What is Quincy Sterling's phone numbers?

We found 2 Quincy Sterling's phone numbers

Which social media profiles does Quincy Sterling have?

Quincy Sterling's social media include: Linkedin, 

What company does Quincy Sterling work for?

Quincy Sterling works for CNG Holdings, Inc.

What is Quincy Sterling's role in CNG Holdings, Inc.?

Quincy Sterling's role in CNG Holdings, Inc. is chief operations executive | six sigma black belt

Which industry does Quincy Sterling work in?
Quincy Sterling works in the industry of Financial Services
Financial Services

Who are Quincy Sterling's colleagues?
Quincy Sterling's colleagues are Mark Blazek,Mark Blazek,Stephen Rothman
Mark Blazek,
Mark Blazek,
Stephen Rothman

What is Quincy Sterling's latest job experience?

Quincy Sterling's latest job experience is chief operations executive | six sigma black belt at CNG Holdings, Inc.

"
"It allows me to track my emails in real time, I can know if someone has opened my email and then when I call them, it gives me something to start from which gives me, as a sales person, the right push to secure a deal."
Anthony R.Mid-Market(51-1000 emp.)
"
"The best part of using Flashinfo has to be the Google extention that pops up the moment we're on a supporting website like LinkedIn. It pops up with the contact details of the client being prospected and shows more than one email and contact number"
Tony C.Mid-Market(51-1000 emp.)
Ready to try it out?
Get started for free, then add your whole team. You can always talk to sales if you’re interested in advanced plans.