Rodrigo Plata Anaya

Rodrigo Plata Anaya

Rodrigo Plata Anaya is an experienced leader with 18.7 years of work experience in the telecommunications industry. He is skilled in team leadership, marketing strategy, and strategic planning. Based in Mexico City, Rodrigo is currently working as a Manager in the Operations and Service department at Fractalia. He has a strong ability to lead teams and transform operational processes in the high-value telecommunications and services sector. Rodrigo is known for his ability to adapt to different client needs and drive efficiency, new business strategies, and results. .Read More
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Current Workspace of Rodrigo Plata Anaya

Fractalia

present

Fractalia Group is the spanish worldwide enterprise specialized in the remote management of connected infrastructures. Fractalia currently manages more than 9 million connected digital homes, thousands of LAN / WiFi networks in retail and hospitality sectors and hundreds of corporate infrastructure networks in large organizations in Europe, Asia and Latin America. It also has specific solutions based on wifi, digital signage and in-store analytics in POS for the retail industry and design of unique spaces where technology becomes the center of the architecture project. With over 15 years of experience a strong international presence and activity in 14 countries around the world, Fractalia Group employs more than 900 people of which 470 develops their career in Spain. Specialization: IT Solutions , IT Outsourcing , Support for digital home, desktop management , Digital Signage , Wireless Networks , Retail Analytics , Creative Engineering, Technology Solutions for the Retail Sector.

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Professional Background of Rodrigo Plata Anaya

- Streamlined operations to optimize efficiency and increase overall efficiency across Canal Distribution MC.

- Implementing streamlined processes to optimize operational efficiency and maximize productivity.

- Building strong customer relationships through exceptional service and problem-solving skills.

- Increasing revenue generation by implementing strategic account management initiatives and fostering strong client relationships.

- Streamlined operational processes to maximize efficiency and optimize services for increased client satisfaction.

- Reduced customer wait times and increased efficiency through data-driven policies and strategic initiatives.

- Optimized distribution processes, increasing efficiency and streamlining processes for enhanced collaboration and cost.

- Optimizing document control processes for seamless operations and enhancing organizational efficiency.

- Provided exceptional customer support, resolving inquiries promptly and improving customer satisfaction.

- Optimized operational processes, driving efficiency and achieving cost savings while maintaining strong organizational performance.

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Education Experience of Rodrigo Plata Anaya

UAM Universidad Autónoma Metropolitana

UAM Universidad Autónoma Metropolitana

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