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Plusgrade powers the global travel industry with its portfolio of leading ancillary revenue solutions. Over 200 airline, hospitality, cruise, passenger rail, and financial services companies trust Plusgrade to create new, meaningful revenue streams through incredible customer experiences. As an ancillary revenue powerhouse, Plusgrade has generated billions of dollars in new revenue opportunities across its platform for its partners while creating enhanced travel experiences for millions of their passengers and guests. Plusgrade was founded in 2009 with headquarters in Montreal and has offices around the world. Note for job seekers: Please be aware of fraudulent job offers – we will never contact you from a personal email account (e.g., Gmail). Always verify communications come from official company channels such as plusgrade.com or points.com. Thank you.
- Successfully implemented new processes and accelerated team performance for increased team performance.
- Streamlined processes and increased efficiency through analysis and data analysis.
- Efficiently maintained administrative support, ensuring smooth operations and efficient information retrieval.
- Driving product strategy and execution, maximizing customer satisfaction and delivering outstanding customer experiences.
- Driving product strategy and profitability through streamlined processes and effective leadership.
- Implementing efficient processing configurations to optimize functionality and enhance quality control.
- Implementing innovative product optimization strategies to optimize product quality and maintain company's bottom line.