Susanne Pheffer
Executive Vice President | Chief Information Officer@ First National Bank LI®
Syosset, New York, United States
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Susanne Pheffer is a highly motivated Operations and Information Technology Executive with over 35 years of experience. She has a strong background in banking operations, risk management, disaster recovery, and vendor management. Susanne has a proven track record of driving increased levels in productivity, profits, and internal/external customer satisfaction. She is known for her expertise in IT leadership and strategic thinking. Susanne has held executive positions at First National Bank LI(r) and Empire National Bank, and has extensive knowledge of Federal and New York State Banking regulations. She is a strategic thinker and a hands-on leader who excels in delivering technical solutions with a measurable ROI.
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Emails and Phone Numbers

@fnbli.com
@fnbl.com
+1 516674****
+1 631881****
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About

Highly motivated, success-driven Operations and Information Technology Executive with a solid track record of driving increased levels in productivity, profits and internal/external customer satisfaction. Over 20 years in leadership roles with a consistent record of exceeding goals. Combine a thorough and expert understanding of banking operations with strong IT leadership skills. Strategic thinker always looking ahead. A hands-on leader and business executive who excels in delivering technical solutions with a measurable ROI. Extensive knowledge of Fiserv, FIS and Jack Henry & Associates products and services as well as Federal and New York State Banking regulations.Specialties: IT Compliance, Disaster Recover/Business Continuity Planning, De Novo Banking, Strategic Technology Planning, Risk Assessment/Risk Management, Best Practice Reviews, New Product and/or Service Development, Cyber security, Deposit and Loan Operations, Physical Security, Operating Efficiencies.

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Work Experience

275 Broadhollow Rd, Melville, New York, 11747, US

Financial Services

295
Phone
+1 5166746650
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Susanne Pheffer's Professional Milestones

  • Assistant Vice President (1988-05-01~1999-05-01): Streamlined operational processes, improving efficiency and ensuring seamless coordination of teams.
  • IT Consultant (2007-11-01~2013-11-01): Providing exceptional technical solutions to clients, optimizing their business processes and customer satisfaction.
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Education

Adelphi University
Adelphi University

Master Of Business Administration,

Masters,

Corporate Finance

1980-1988