Tracey Gerdeman
vice-president operations at turnkey network solutions@ Turnkey Network Solutions
Grand Rapids, Michigan, United States
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Tracey Gerdeman is a highly experienced telecommunications professional with over 21 years of expertise in network planning, traffic management, and capacity planning. She has managed a repair call center with over 80 employees for a major CLEC in the Midwest. Tracey is a graduate of Grand Valley State University and holds her B.A. in ensuring process and policies of the operations and operational management. She specializes in staff communication, training and coaching, performance standards, and technology research. Tracey's current responsibilities include ensuring process and policies of all operations and operational management.
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Emails and Phone Numbers

@kns.net
+1 262784****
+1 616455****
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About

Tracey Gerdeman has over 21 years experience in the telecommunications industry with expertise in network planning, traffic management and capacity planning, network translations, technical support, network operations surveillance and voice and data repair. She has managed a repair call center with over 80 employees for a major CLEC in the Midwest. She is a Grand Valley State University graduate where she earned her B.A. Tracey’s current responsibilities are ensuring process and policies of the entire operations as well as operational management. She is also responsible for the IT needs of the company. Specialties: Staff Communication, Training and Coaching, Performance Standards, Procedure Enhancements, Technology Research, Controlling Costs, Network Building, Customer Service, Vendor Relations

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Work Experience

7020 Southbelt Drive SE, Caledonia, MI, 49316, US

Telecommunications

53
Phone
+1 6164559840
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Tracey Gerdeman's Professional Milestones

  • vice-president operations at turnkey network solutions (2005-10-01~): Streamlined technical operations, optimizing efficiency and maximizing profitability across the organization.
  • Senior Manager, Voice And Data Repair (2000-01-01~2003-01-01): Implemented cutting-edge voice and data repair techniques, optimizing company operations and enhancing communication efficiency.

Education

Grand Valley State University
Grand Valley State University

Theatre,

Bachelors,

Bachelor Of Arts

567993600-694224000