Umair Merchant

A Seasoned Project Manager, who demonstrates an advanced mix of skills in project management, technology and strategic business acumen, with over 12 years+ of experience in the field of Retail Banking having worked for Blue-chip Organizations like Citibank, Barclays Bank, Mubadala (Abu Dhabi Finance) and First Gulf Bank (FGB)Furthermore, Project management methodology knowledge and strong technical skills have contributed in the accomplishment of Technology / Non-Technology projects, including systems & application development, network and infrastructure, business process re-design, product development and contact center solutions. Experience in assessing core business requirements / opportunities, identifying & mitigating risks, improving efficiency / reliability using an innovative & cost effective approach. Key Strengths:• Managed large-scale projects/ programs involving multiple Business units, Product, Operations & Channels.• Managed wide range of complex Technology / Non-Technology projects over AED 15 million with an average project team size of 50.• Excellent ability to work in high pressure, high volume environments• Experience in managing large cross-functional teams in matrix organizations.• Excellent ability to work with and communicate to C-level management.• Diverse experience across multiple verticals in Change Management, Project Management and Enterprise IT.• Leadership qualities are complimented with experience in directing, coordinating and motivating team members to achieve quality job level.Specialties:• Project Management• Change Management• IT Governance• Business Analysis• Enterprise Architecture• Business Process Re-engineering• Supplier Negotiation• Data Center• Disaster Recovery• Virtualization and Server ConsolidationCertifications:Project Management: PMP, PRINCE2, CSM(Certified Scrum Master)IT Governance: ITIL V3, COBIT 5IT Solution: TOGAFProcess Management: Six Sigma (Black Belt)