VINEET OCHANI

A results-oriented Banking professional with proven abilities in strategic planning & execution, improving efficiency of Hum-Bot operations, team building and detailing project information to determine effective processes for operations.• + 15 yrs of rich experience across diverse functions like Banking Operations, Automation and Robotics, Private Banking, Change management, etc• Mobile and Flexible with past experience of working in UK on Work assignment projects (Short & Long term)• Experience of managing Voice, Email, Web-Chat and Non Voice transaction based processes• Highly skilled & experienced in setting up processes to ensure delivery within specified timelines and enhance operational efficiency• Very high on People management, Presentation skills, Decision-making, Problem solving, Communication & analytical skills• Enthusiastic problem solver with keen ability to rapidly assess diverse situational challenges, develop action plans and lead team to meet or exceed targeted goals • High on energy levels and a positive attitude