William (Liam) Haveckin
senior product owner | senior project manager | technology at iwg@ IWG plc
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William (Liam) Haveckin is an experienced product owner, technology consultant, and business analyst with 8.4 years of work experience. He is currently working at IWG plc in Barcelona, Spain, where he is part of the International Workplace Group's (IWG) Centre Technology team. IWG manages over 3,000 commercial real estate locations, used as co-working and meeting spaces for clients in over 110 countries. William has a proven track record in helping organizations adopt and integrate technology to solve complex business and customer problems, Defining superior customer service, and optimizing financial and operating results. He has also led business analysis teams for various technology types, including Salesforce Communities' Implementation, SAP CRM, Salesforce Sales & Service Cloud, and other
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Emails and Phone Numbers

@iwgplc.com
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About

Experienced product owner, technology consultant and business analyst helping bring technological innovations to life in International Workplace Group’s (IWG) Centre Technology team, based in Barcelona, Spain. IWG manages over 3,000 commercial real estate locations, used as co-working and meeting spaces for clients, in more than 110 countries. Has a proven track record: - Helping organizations adopt and integrate technology to solve complex business and customer problems - Defining superior customer service - Business Case definition to optimize financial and operating results. - Leading business analysis teams for a number of different technology types (for example ; Salesforce Communities' Implementation, SAP CRM, Salesforce Sales & Service Cloud as well as other bespoke systems). Business analysis activities and core competencies include: customer experience design, business requirements analysis, complex process modelling, change management, digital delivery, transformation strategy planning and offshore call centre management. - Product ownership and product strategy - Implementing end-to-end agile delivery practices Recently volunteered for a not-for-profit called ‘Action for Education’ which provides educational services to refugees in Greece. In this setting was responsible for helping in the running and daily operations of the youth centre.

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Work Experience

Dammstrasse 19, Zug, Switzerland, CH-6300, CH

Real Estate

12858
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William (Liam) Haveckin's Professional Milestones

  • senior product owner | senior project manager | technology at iwg (2020-11-01~): Launching a successful product line that captivates customers and exceeds customer expectations.
  • Simplification Program Analyst (2020-03-01~2020-10-01): Developed an efficient and scalable system for efficient collaboration across organizations.
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Education

University of Melbourne
University of Melbourne

Finance And Management,

Italian Language And Literature

2015-2016
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