Yashpal Gupta
Head Of India | Business Operations Excellence | Transformation | Project Management | Business Consulting | Lean Six Sigma Black Belt | Transition | L & Director | WFM@ Sutro Li
Pune, Maharashtra, India
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Yashpal Gupta is a highly experienced management expert with over 22 years of work experience. He has worked with international BPOs on multiple domains, including F&A and Insurance, serving clients globally. Yashpal has a strong background in operations, transition, project management, transformation, RPA, quality, audits, learning & development, workforce management, and client management. He has a proven track record of delighting clients and developing passionate teams at multiple levels. Yashpal's expertise in reporting and data analytics further enhances his skills in Six Sigma methodologies. He is currently based in India.
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Emails and Phone Numbers

@sutroli.com
@rediffmail.com
@quatrrobss.com
+91 988125****
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About

With over 22 years of diverse work experience across various industries and functions, Yashpal have spent nearly 19 years working with international BPOs on multiple domains, such as F&A and Insurance, serving various clients globally.As a management expert, he gained valuable insights and expertise in functional areas such as Operations, Transition, Project Management, Transformation, RPA, Quality, Audits, Learning & Development, Workforce Management, and Client Management. His strong reporting and data analytics background further complements his skills, which he leverage using Six Sigma methodologies.Throughout his career, he established a proven track record in delighting even the most demanding clients in the world and their customers. He also excelled in building and developing passionate, best-in-class teams at multiple levels for effective client management. Moreover, his ability to build domain-specific training modules and facilitate training at multiple levels has helped him in creating best-in-class training programs for employees as well as for clients.Looking at his 2 decades of contribution, 'Indian Achievers Forum' ( IAF India ) awarded Yashpal as "Man of Excellence" for the year 2021 to recognize his outstanding Professional contribution and efforts towards nation building.Overall, his extensive experience, expertise, and a strong record of successful results make him a valuable asset to any organization seeking a professional with exceptional management skills and client-focused mindset.

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Work Experience

518 38th Avenue, San Francisco, CA, 94121, US

Accounting

62
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Yashpal Gupta's Professional Milestones

  • Senior Customer Service Associate (2006-03-01~2008-03-01): Provided exceptional service, exceeding customer expectations and retention rates.
  • Deputy Manager (2014-05-01~2014-11-01): Streamlined operations to maximize efficiency and achieve operational goals.
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Education

Savitribai Phule Pune University
Savitribai Phule Pune University
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