S.Manoj
Utkal University
Tell me more about S.Manoj?
S.Manoj is a Senior Management Associate at Avaya with 24.1 years of experience in networking, management, operations management, and project management. He has a strong background in customer satisfaction and telecommunications, with expertise in contact centers, IP, vendor management, and pre-sales. S.Manoj has worked at Avaya in various roles, including Technical Support Manager and Principal Software Engineer. He has also held managerial positions at Nortel Networks and CSC. S.Manoj is based in Gurgaon, Haryana, India.
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About
Senior Management Associate at Avaya
Work Experience
Technical Support Manager
Principal Software Engineer
IT Services and IT Consulting
S.Manoj's Professional Milestones
- Senior Technical Specilist (2003-08-01~2007-11-01): Delivered data-driven insights and solutions to optimize business processes and drive operational excellence.
- Technical Support Manager (2016-03-01~): Streamlined customer support processes resulting in improved customer satisfaction and reduced wait times.
Education
Electronics,
Bachelor Of Engineering,
Bachelors
1995-1999Skill
Networking
Management
Operations Management
Project Management
Customer Satisfaction
Telecommunications
Contact Centers
Ip
Vendor Management
Pre Sales
Call Centers
Service Delivery
Unified Communications
Voip
Strategy
Sales
Certification
Colleagues
Igor Szupluk
UUI Design Creative Direction Owner
Mostapha Ayachi
engineer at avaya and owner subway
Danilo Lemos, MSc
Service Delivery Manager | Project Manager | Product Owner
Edith Negrijn
Owner | Instructor | Training & Troubleshooting
Hua Wang
QA Engineer
Other Named S.Manoj
Frequently asked questions
We found 4 S.Manoj's email addresses
We found 1 S.Manoj's phone numbers
S.Manoj works for Avaya
S.Manoj's role in Avaya is Technical Support Manager
S.Manoj works in the industry of IT Services and IT Consulting
S.Manoj's colleagues are Igor Szupluk,Mostapha Ayachi,Danilo Lemos, MSc
S.Manoj's latest job experience is Technical Support Manager at Avaya
S.Manoj's latest education in Utkal University