PRATAP CHAVAN
Shivaji University
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PRATAP CHAVAN is a highly experienced customer service professional with 9 years of experience in Service Development, Call Centre Coordination, and Channel partner Management in the Telecom Industry. He has successfully managed and controlled day-to-day customer operations for various segments, implementing strategies such as product development, brand building, and market development. PRATAP CHAVAN has worked at Tata Docomo Business Services and Idea Cellular Ltd, gaining expertise in customer service and customer care. He is skilled in analyzing customer call types and implementing call center employee promotional activities to achieve increased customer satisfaction and high levels of satisfaction.
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About
A Customer service professional with 9 years’ of experience in Service Development, Call centre Coordination, Channel partner Management in Telecom Industry. Churn Control for all prepaid & Postpaid products-Mobile,Walky & Public telephony Booths, Consumer coinbox, Collection, Inventory Mgt, Store operations, Stock audit Currently serving TATA Tele services Maharashtra Ltd & handling Store operations of Company owned Show room Proficiency in effectively managing & controlling day-to-day Customer operations for mobile connections & controlling churn, Inventory Mgt,Store operation Specialties: Managing customer operations for prepaid & Postpaid products serving to diverse segments; implementing strategies as a part of product development, brand building and market development effort by giving customer feedbacks to company an by analyzing customer call types. Handling customer operations including cross selling of Value added products; implementing call centre employee promotional activities thereby achieving increased customer satisfaction and high levels of customer delight
...See MoreWork Experience
assistant manager customer service at tata teleservices maharashtra ltd
Telecommunications
PRATAP CHAVAN's Professional Milestones
- Assistant Manager (2007-12-01~): Managing administrative tasks efficiently and effectively, enabling seamless workflow and superior team collaboration.
- Team Leader Customer Care (2004-03-01~2007-12-01): Developed a comprehensive customer satisfaction plan, resulting in seamless operations and improved satisfaction rates.
Education
Bachelors,
Bachelor Of Science
1997-2000Certification
Colleagues
Other Named PRATAP CHAVAN
Frequently asked questions
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We found 1 PRATAP CHAVAN's phone numbers
PRATAP CHAVAN works for Tata Tele Business Services
PRATAP CHAVAN's role in Tata Tele Business Services is assistant manager customer service at tata teleservices maharashtra ltd
PRATAP CHAVAN works in the industry of Telecommunications
PRATAP CHAVAN's colleagues are Saurabh Gauba,Ziya Shaikh,Pranay Rakshit
PRATAP CHAVAN's latest job experience is assistant manager customer service at tata teleservices maharashtra ltd at Tata Tele Business Services
PRATAP CHAVAN's latest education in Shivaji University