bkash limited | mobile financial service@ bKash Limited
Bangladesh
A.A.M. Mostofa Saikh Chowdhury
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North South University
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FlashIntel GPT
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FlashIntel GPTA.A.M. Mostofa Saikh Chowdhury is a highly skilled professional with 15.6 years of experience in customer service, specializing in telecom, BPO, and MFS. With expertise in market research and data analysis, he has a strong background in customer satisfaction enhancement, team building, complaint handling, resolution, front-end supervision, cost-reduction strategies, and SPSS. He has worked in various roles, including Senior Officer, Customer Service, Floor Supervisor, and Online Communications and Social Media - Customer Manager. Based in Bangladesh, A.A.M. Mostofa Saikh Chowdhury is known for his leadership abilities and ability to deliver exceptional customer experiences.
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About
High‐performing,strategic‐thinkingprofessional with 7+ years of Customer Service experience in Telecom, BPO & MFS (Mobile Financial Service). 2+ years of Market Research & Data Analysis experience. AREAS OF EXPERTISE: 1. Customer Service Management 2. Customer Satisfaction Enhancement 3. Team building & Training 4. Complaint Handling & Resolution 5. Front-End Supervision 6. Cost-Reduction Strategies 7. AVAYA Aura & AVAYA One-X 8. SPSS
Work Experience
bkash limited | mobile financial service
Senior Officer, Customer Service
Financial Services
A.A.M. Mostofa Saikh Chowdhury's Professional Milestones
- Senior Officer, Customer Service (2014-04-01~2015-04-01): Implemented effective customer service strategies, improving customer satisfaction and retention rates.
- bkash limited | mobile financial service (2015-04-01~): Developed cutting-edge mobile financial services for clients, optimizing their financial journeys and driving business growth.
Education
Bachelors,
Bachelor Of Business Administration
2006-2011Skill
Leadership
Customer Experience
Facebook Marketing
Cold Calling
Avaya
Customer Retention
Data Analysis
Telecommunications
Market Research
Business Development
Online Communications
Team Management
Team Leadership
Vendor Management
Avaya Ip Telephony
Strategy
Microsoft Office
Microsoft Excel
Avaya Aura
Customer Service
Project Planning
Customer Acquisition
Customer Engagement
Teamwork
Inbound Marketing
Management
Project Management
Avaya Aes
Business Strategy
Outbound Training
Call Centers
Crm
Spss
Analysis
Certification
Colleagues
A. H. Mustafa
product owner & delivery lead at bkash | product specialist | fintech | process development | digital payment & services | x-sheba | x- shohoz
mashallah inshallah
Owner at bKash Limited
tasnim shanta
business owner at sparking
Md Wahid Alam Chowdhury
Product Owner @bKash | Ex- Walton, ACI | A Traveller
Iqbal Hossain
Small Business Owner at bKash Limited
Other Named A.A.M. Mostofa Saikh Chowdhury
Frequently asked questions
We found 2 A.A.M. Mostofa Saikh Chowdhury's email addresses
A.A.M. Mostofa Saikh Chowdhury's social media include: Linkedin,
A.A.M. Mostofa Saikh Chowdhury works for bKash Limited
A.A.M. Mostofa Saikh Chowdhury's role in bKash Limited is bkash limited | mobile financial service
A.A.M. Mostofa Saikh Chowdhury works in the industry of Financial Services
A.A.M. Mostofa Saikh Chowdhury's colleagues are A. H. Mustafa,mashallah inshallah,tasnim shanta
A.A.M. Mostofa Saikh Chowdhury's latest job experience is bkash limited | mobile financial service at bKash Limited
A.A.M. Mostofa Saikh Chowdhury's latest education in North South University
