Abhishek Bhutki

Support Engineer for Network Management Systems. 8 years of experience in VMware Smart Assurance Suite Smarts, NCM tools along with decent Operating System knowledge in Linux. Apply technical expertise using standard operating and diagnostic protocols to resolve standard to moderately complex system level issues that are negatively impacting product performance at VMware customer sites. Effectively communicate procedural and technical issues to internal and external customers in a fast paced and customer critical environment. Ability to deploy VMware Smart Assurance product on a multi-server architecture. Upgradation and Documentation of processes and procedures. Expertise in TCP/IP, OSI and Networking protocols (OSPF, EIGRP, BGP…etc) Proven ability to learn and lead any NMS tool. Good team player, Strong team orientation qualities, hardworking and enthusiastic. Skill: Domain: Network Management Systems (NMS), Fault Monitoring Code Languages known: C++, Java, HTML, JSP. Tools: VMware Smart Assurance Smarts (v9.x to v10.x), VMware Smart Assurance NCM (v9.x to v10.x), Environment: Linux, Unix and Windows Networking: SNMP, TCP/IP, OSPF, BGP, EIRGP, Vlan, Port Channel, STP, Ethernet Channel, HSRP. Database: Postgresql, MySQL Roles : Subject Matter Expert, Application Development and Technical Support (L2 and above).