Abigail Smalling
Customer Service Supervisor@ Conduent
Jamaica
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Abigail Smalling is a reliable and hardworking individual with 12.1 years of experience in customer service, management, and Microsoft Office. Based in Jamaica, she is known for her excellent leadership and teamwork skills. Abigail is a proactive and self-motivated individual, with a strong ability to learn and excel in various tasks. She has worked as a Customer Service Supervisor at Conduent in the United States, where she demonstrated her expertise in virtual assistance, lead generation, cold calling, and email/Live chat. Abigail is also proficient in Microsoft Word, Excel, PowerPoint, Google Drive, and Peach Tree Accounting.
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Emails and Phone Numbers

@xerox.com
@conduent.com
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About

I am a reliable and hardworking individual who always do the best at my endeavour. I am also a proactive team player, a very sociable individual, self-motivated, a quick learner, and have excellent people skills. I have been in the Customer Service environment for over 6 years and is experienced in Virtual Assisting, Lead Generation, Cold Calling, Inbound/outbound calling, Appointment Setting, Live Transfer, email/Live Chat. I am familiar with Microsoft Word, Excel, PowerPoint, Google Drive, Peach Tree Accounting etc.

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Work Experience

100 Campus Dr, Florham Park, New Jersey, 07932, US

IT Services and IT Consulting

29684

Abigail Smalling's Professional Milestones

  • Customer Service Supervisor (2011-08-01~): Implementing efficient systems and processes to enhance customer satisfaction and ensure customer satisfaction.