Adam Chnok
Reporting Analyst@ DXC Technology
Rabat-Salé-Kenitra, Morocco
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Adam Chnok is an IT support professional with 5.5 years of experience. He currently works at DXC company, where he supports clients by calling, chat, and mails. Adam is skilled in handling various cases and ensuring incidents. He is fluent in English and French, and has experience working with both Arabic and Windows. Currently, Adam works on a project called VINCI Construction, where he serves as a Service Desk Analyst.
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Research Details
Skills & Insights
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Emails and Phone Numbers

@xpo.com
@csc.com
@gxo.com
@hp.com
@dxc.com
@dxc.com
+1 862228****
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About

I currently work as an IT support with a company named DXC company which holds a project for Eli Lilly & Company, I support clients by calls, chat and mails and assist them in various cases and take care of incidents. I have a native English accent and a very good French one as well which I used to work with before along with Arabic. We receive issues like Hardware, Software (such as Citrix, Active Directory, VPN, Oracle etc..) and requests for installations, access and such. Now I do work on a project named VINCI Construction which is a branch of VINCI as a Service Desk Analyst.

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Work Experience

20408 Bashan Dr, Ashburn, Virginia, 20147, US

IT Services and IT Consulting

86726
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Adam Chnok's Professional Milestones

  • Service Desk Analyst (2018-04-01~): Assisting customers in resolving technical issues efficiently and ensuring timely communication between colleagues.
  • Service Desk Analyst (2019-01-01~2021-05-01): Assisted in resolving customer inquiries and enhancing overall customer satisfaction rates.
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Education

Mohammed V University in Rabat
Mohammed V University in Rabat

English Language And Literature/letters

2016-2019