customer service manager at östersunds kommun@ Östersunds kommun
Jamtland County, Sweden
Agneta Nilsson
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Umeå University
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Tell me more about Agneta Nilsson?
FlashIntel GPTAgneta Nilsson is a highly experienced professional with 28.8 years of work experience in call centers, outsourcing, team leadership, and project management. Based in Sweden, she has worked in various roles such as Customer Service Manager at Ostersunds Kommun and Project Manager at ONE Contact. With a strong background in telecommunications and business strategy, Agneta has a proven track record in change management, coaching, and customer experience. Her expertise in ITIL and change management make her a valuable asset in the field of customer service.
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Emails and Phone Numbers
Work Experience
customer service manager at östersunds kommun
Government Administration
Agneta Nilsson's Professional Milestones
- Project Manager (2006-06-01~2012-07-01): Successfully delivered complex projects on time and within budget, meeting client expectations.
- customer service manager at östersunds kommun (2012-08-01~): Delivered exceptional customer support, resulting in increased customer satisfaction and loyalty.
Education
Economics,
Marketing,
Bachelors,
Bachelor Of Science
1987-1990Skill
Call Centers
Outsourcing
Team Leadership
Project Management
Customer Service
Management
Team Management
Call Center
Telecommunications
Business Strategy
Change Management
Leadership
Coaching
Customer Experience
Itil
Certification
Colleagues
Anders Wennerberg
Chief Executive Officer
Anna Backlund
Kanslichef - administrative director
Patrik Andersson
financial advisor social media manager | 10+ years excellent customer service experience | karaoke fan
Eva-Britt Jacobsson
quality manager at östersunds kommun
Ngewih Derick
Project Manager | Engineering
Other Named Agneta Nilsson
Frequently asked questions
We found 3 Agneta Nilsson's email addresses
Agneta Nilsson's social media include: Linkedin,
Agneta Nilsson works for Östersunds kommun
Agneta Nilsson's role in Östersunds kommun is customer service manager at östersunds kommun
Agneta Nilsson works in the industry of Government Administration
Agneta Nilsson's colleagues are Anders Wennerberg,Anna Backlund,Patrik Andersson
Agneta Nilsson's latest job experience is customer service manager at östersunds kommun at Östersunds kommun
Agneta Nilsson's latest education in Umeå University
