Ahmed Qandil
Senior Application Support Analyst@ emaratech
Dubai, United Arab Emirates
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Ahmed Qandil is a highly skilled professional with 14.1 years of experience in technical support and customer service. He is fluent in English and Arabic and has expertise in various technologies such as ASP.NET, Web technologies, and JavaScript. Ahmed has worked in reputable companies like emaratech, Cupola Teleservices, CEQUENS, and TE data. He is known for his excellent testing and research skills, as well as his strong problem-solving and analytical abilities. Ahmed is a team player and hard worker, capable of working under pressure.
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Emails and Phone Numbers

@emaratech.ae
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About

Skills ===== • Good testing skills. • Good research skills. • Strong interpersonal and leadership skills. • Strong problem solving, initiative and follow-through skills. • Excellent communication skills and team work capability. • Learning new tasks quickly and innovate in reporting. • Excellent MS Office skills (Excel, PowerPoint and Word) • Innovation thinking and good analytical skills. • Professional reporting techniques. • Capable to work under pressure. • Strong team player and hard worker. • Strong analytical and problem-solving skills. Fluency in English and Arabic. Technical Knowledge ================= • Experience in installing and configuring ASP.NET based web applications. • Experience with Web technologies, MVC, C#, HTML, CSS and JavaScript. • Moderate experience in generating reports using PL/SQL Developer. • knowledge in IP, SMTP, FTP and other networking protocols. • Experience in installation/configuration activities in Windows Server 2008. • Experience in installation/configuration activities and troubleshooting in Linux Server. • Experience in VMWare. • Knowledge Oracle Database Administrator. • Experience with desktop operating systems including Microsoft, and Mac OS X • IOS Mobile Application Development using X-Code and Objective-C

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Work Experience

Dubai Internet City, Dubai, 500224, AE

IT Services and IT Consulting

564
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Ahmed Qandil's Professional Milestones

  • Senior Application Support Analyst (2019-01-01~): Provided timely and efficient technical assistance to customers, resolving complex issues and ensuring on-time delivery.
  • Technical Support Engineer (2016-02-01~): Provided technical expertise and troubleshooting to improve overall system efficiency.
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Education

Akhbar ElYom Academy
Akhbar ElYom Academy

Electrical,

Electronics And Communications Engineering

2003-2008