Ajay Patel

Enhanced Security Cleared With nearly more 10 years’ experience I am a multi-skilled IT support analyst with in-depth knowledge of implementing, installing and configuring computing systems. Experienced in providing client focused IT support and in successfully analysing and resolving IT hardware and software problems in a timely and accurate fashion. Having the ability to maintain a high degree of customer service for all support queries and possessing strong analytical and documentation skills. I have always viewed technical support as a problem solving occupation and with computers, because everything is pre-defined, there will always be a solution, or at least an answer to each and every problem. I have some understanding of network and VoIP systems and how they integrate into modern day infrastructure environments, which enables me to troubleshoot any problem put in front of me