Customer Care Director@ Luxottica
Greater Nice Metropolitan Area
Alain Galceran
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Université Paris-Sorbonne
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Tell me more about Alain Galceran?
FlashIntel GPTAlain Galceran is a highly experienced professional with 33 years of work experience in the retail industry. He has a strong background in customer service, customer experience, and call center management. Alain has worked in various roles, including West and North Europe Customer Care Director at Luxottica in Italy and Senior Manager Customer Service at Disneyland Paris in France. He is skilled in team management, strategy, and sales management. Alain is currently based in Nice, France.
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Emails and Phone Numbers
Work Experience
Customer Care Director
Retail Luxury Goods and Jewelry
Alain Galceran's Professional Milestones
- Customer Care Director (2006-12-01~): Transformed customer experiences by implementing effective strategies and enhancing overall customer satisfaction strategies.
- Senior Manager Customer Service (1990-11-01~2006-12-01): Implementing efficient customer service strategies to enhance customer satisfaction and loyalty.
Education
Communication And Media Studies
Skill
Retail
Customer Service
Customer Experience
Call Center
Team Management
Call Centers
Strategy
Management
Team Leadership
Sales Management
Coaching
Team Building
Operations Management
Leadership
Customer Satisfaction
Change Management
Forecasting
New Business Development
Sales
Merchandising
Account Management
Marketing Strategy
E Commerce
B2b
Crm
Certification
Colleagues
Other Named Alain Galceran
Frequently asked questions
We found 4 Alain Galceran's email addresses
We found 2 Alain Galceran's phone numbers
Alain Galceran's social media include: Linkedin,
Alain Galceran works for Luxottica
Alain Galceran's role in Luxottica is Customer Care Director
Alain Galceran works in the industry of Retail Luxury Goods and Jewelry
Alain Galceran's colleagues are Laura Orlando,Valentina Boldrini,Damial Parker, PSMI
Alain Galceran's latest job experience is Customer Care Director at Luxottica
Alain Galceran's latest education in Université Paris-Sorbonne
