Technology Support Leader@ Hilton Grand Vacations
Orlando, Florida, United States
Alan Taylor
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DeVry University
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FlashIntel GPTAlan Taylor is a highly skilled and successful professional with 23.9 years of experience in technology operations, project management, and customer service delivery. He is proficient in various technologies and has a proven track record of setting strategic objectives and overseeing multiple programs to improve productivity. Alan has expertise in directing service delivery, technology projects, staff management, systems administration, security response, and support analysis. He has worked at Hilton Grand Vacations in various roles, including Senior Manager and Technology Support Leader. Alan is known for his clear and concise information and his ability to present clear information to senior management.
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About
A skilled and successful professional who is proficient in technology operations, project management, and customer service delivery. Solutions-focused with expertise in setting strategic objectives and overseeing multiple programs to turn around companies and improve productivity. Demonstrated ability to present clear and concise information to Senior Management including strategic plans, operation plans, analysis, and support. Proven success in directing service delivery, technology projects, staff management, systems administration, security response, and support analysis. Project Management Vendor Management Staff Management Strategic Planning Technology Delivery Information Security Customer Service Analytics Audio Visual Networking Infrastructure Mobile Communications UML Methodology Specialties: Microsoft Windows:9x/ME/NT/2000/XP/Vista/7/8, Microsoft Windows NT/20xx Server, Microsoft Office Suite 97 – 2013, SharePoint, Exchange, SQL Server, Visual Studio, Citrix, Active Directory, Altiris/Symantec, MAC OS X Leopard/Snow Leopard/Lion, UNIX, HTML, Java, Dreamweaver, Adobe Creative Suite, TCP/IP/Routers/Firewalls/VPN, PBX Phone Systems, Laptop/Desktop/Printer/iPhone/iPad/BlackBerry, UML Methodology, BlackBerry Server Administration, Polycom Video Conferencing Systems, Cisco Telepresence, AxCrypt, TrueCrypt, forensic cloning, vulnerability scanning, security incident response, PCI (Payment Card Industry) and SOX (Sarbanes-Oxley) technology federal regulations.
...See MoreWork Experience
Technology Support Leader
Senior Manager - Corporate and Field Technology Services
Senior Manager - Corporate And Field Technology Services
Hospitality
Alan Taylor's Professional Milestones
- Senior Manager - Corporate And Field Technology Services (2014-10-01~): Managed complex IT projects, optimizing operations and driving efficiency for global business-wide adoption.
- Senior Manager - Corporate and Field Technology Services (2014-10-01~2014-10-01): Implemented efficient processes for internal and external IT services, optimizing resource allocation and enhancing customer experience.
Education
Concentration In Business Information Systems
2008-2013Skill
Active Directory
Security
Sharepoint
Management
Microsoft Sql Server
Customer Service
It Management
Networking
Citrix
System Administration
Vpn
Windows
Microsoft Exchange
Unix
Project Management
Vendor Management
It Operations
Technical Support
Disaster Recovery
Os X
Troubleshooting
Team Leadership
Blackberry Enterprise Server
Windows Server
Computer Hardware
Itil
Microsoft Technologies
Software Installation
Cloud Computing
Infrastructure
Html
Microsoft Office
Visual Studio
Sql
Information Security
Information Technology
It Strategy
Visio
Network Administration
Certification
Colleagues
Katherina Velazquez
owner sales at hilton grand vacations
Isabel Bongirno
small business owner instagram content creator marketing & communications
Laura Petrescu
owner ambassador at hilton grand vacations
Colisha Pittman
supervisor - owner services and reservations operations west
Troy Winston
Owner | Marketing
Other Named Alan Taylor
Frequently asked questions
We found 4 Alan Taylor's email addresses
We found 2 Alan Taylor's phone numbers
Alan Taylor's social media include: Linkedin,
Alan Taylor works for Hilton Grand Vacations
Alan Taylor's role in Hilton Grand Vacations is Technology Support Leader
Alan Taylor works in the industry of Hospitality
Alan Taylor's colleagues are Katherina Velazquez,Isabel Bongirno,Laura Petrescu
Alan Taylor's latest job experience is Technology Support Leader at Hilton Grand Vacations
Alan Taylor's latest education in DeVry University
